Robotics Field Service Engineer | On-Site Tech Leader

KUKA; Orlando (FL); On-site; USD 70,000 - 98,000; Full time

Benefits offered by this job

Competitive salary packages

Flexible work schedules

Professional development opportunities

Job summary

KUKA invites applications for a Field Service Technician to support robotic and automation systems. The role includes on-site installation, repair and service escalations with thorough reporting and safety adherence.

Travel to customer sites is frequent, with long hours sometimes required. A bachelor’s degree in engineering and 5 years of related experience are preferred. KUKA emphasizes training, collaboration and professional growth.

Qualifications

• Ability to read and interpret mechanical, electrical, electronic, prints and other related technical documentation.
• Knowledge of fundamentals of customer service for phone and face-to-face contact with customers.
• PC skills/knowledge (MS Office environment, Internet, email, etc.).
• Valid driver’s license and passport required.

Responsibilities

• Troubleshoot, repair and support KUKA equipment on-site, in-house or via telephone.
• Travel to customer sites; long hours may be required to meet customer needs.
• Provide on-the-job training and coaching for Field Service Technicians.
• Complete Field Service reports with detailed problem/solution descriptions and signatures.
• Develop technical credibility with customers and forward sales leads to the account manager.

Skills

Reading technical prints

Customer service fundamentals

MS Office / PC skills

Valid driver's license

Passport

Education

Bachelor’s degree (B.S.E.E./B.S.C/B.S.M.E.)

Tools

MS Office

Job description

KUKA invites applications for a Field Service Technician to support robotic and automation systems. The role includes on-site installation, repair and service escalations with thorough reporting and safety adherence.

Travel to customer sites is frequent, with long hours sometimes required. A bachelor’s degree in engineering and 5 years of related experience are preferred. KUKA emphasizes training, collaboration and professional growth.