Robotics Field Operations & Training Specialist

Socket.dev; Austin (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Stock options

Health, Dental, and Vision benefits

Job summary

Civ Robotics is seeking a hands-on Robotics Operations Specialist to support deployment, training, troubleshooting, and ongoing use of our robotic systems in real-world construction environments.

Ideal candidates have hands-on experience in drone/robotics, field tech support, or hardware support, and enjoy field-based customer training. Role entails travel across the U.S. and international destinations to ensure deployments succeed.

Qualifications

• 2+ years in drone operations, robotics, or field technical support.
• Experience training customers or operators on technical products.
• Comfort with basic electronics, wiring, sensors and hardware troubleshooting.

Responsibilities

• Deploy, set up, test, and troubleshoot Civ's systems in the field.
• Train customers on operation, maintenance, and troubleshooting.
• Provide on-site and remote technical support to customers.
• Travel to customer sites across the U.S. and internationally.
• Prepare, test, and verify robots before shipment and deployment.
• Diagnose hardware, electrical, mechanical, and basic software issues in the field.
• Collaborate with Operations, Customer Success, and Engineering to improve docs and training.

Skills

Drone operations

Robotics

Field technical support

Technical training

Customer training

Field deployments

Troubleshooting in the field

Electrical/wiring basics

Communication with customers

Travel readiness

Job description

Civ Robotics is seeking a hands-on Robotics Operations Specialist to support deployment, training, troubleshooting, and ongoing use of our robotic systems in real-world construction environments.

Ideal candidates have hands-on experience in drone/robotics, field tech support, or hardware support, and enjoy field-based customer training. Role entails travel across the U.S. and international destinations to ensure deployments succeed.