Field Robotics Ops Specialist — Deployments & Training

Civ Robotics; San Francisco (CA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Stock options

Health, Dental, and Vision benefits

Competitive compensation

Job summary

Civ Robotics is seeking a hands-on Robotics Operations Specialist to support deployment, training, troubleshooting, and ongoing use of our robotic systems in real-world construction environments.

The role requires field experience with drones or robotics, comfort with electronics and hardware, and the ability to train customers while traveling to sites across the U.S. and internationally.

Qualifications

• 3+ years of hands-on experience in drone operations, robotics, or field-based technical roles.
• Experience training customers and operators on technical products.
• Comfortable working with electronics, wiring, sensors, batteries, and mechanical assemblies.
• Experience with field deployments across diverse environments.

Responsibilities

• Support the deployment, setup, testing, and troubleshooting of Civ's systems in the field.
• Train customers on how to operate, maintain, and troubleshoot Civ's systems.
• Provide technical support to customers both on-site and remotely.
• Travel to customer job sites across the U.S. and internationally, including KSA and UAE.
• Prepare, test, and verify robots before shipment and before customer deployment.
• Perform hands-on work with electrical components, sensors, batteries, wiring, basic mechanical parts, and related hardware.
• Diagnose and resolve hardware, electrical, mechanical, and basic software issues in the field.
• Support field testing, product validation, and deployment readiness activities.
• Gather customer feedback and field insights to help improve robot performance, reliability, usability, and training materials.
• Collaborate with Operations, Customer Success, and Engineering teams to improve documentation, support processes, and customer training.
• Use tools, testing procedures, and software systems to confirm robots are operating as expected before and after deployment.

Skills

Drone operations

Robotics field support

Technical training

Hardware troubleshooting

Customer training

Job description

Civ Robotics is seeking a hands-on Robotics Operations Specialist to support deployment, training, troubleshooting, and ongoing use of our robotic systems in real-world construction environments.

The role requires field experience with drones or robotics, comfort with electronics and hardware, and the ability to train customers while traveling to sites across the U.S. and internationally.