Robotics Deployment Systems Engineer

Amazon; Reading (MA); On-site; USD 151,000 - 205,000; Full time

Job summary

Amazon is seeking a Deployment Systems & Process Engineer to help scale robotic deployment across a fleet of automated systems. You will define deployment workflows, design ground support tooling, and troubleshoot field issues to ensure reliability and maintainability.

Collaboration with mechanical, electrical, controls, and software teams is essential to translate field learnings into robust product improvements.

Qualifications

• Bachelor's degree in a related field.
• 5+ years deploying or managing large fleets of complex electro-mechanical devices.
• 3+ years working directly with engineering teams to influence product and functional requirements.

Responsibilities

• Define and develop deployment processes, service procedures, and field maintenance workflows to support a fleet of deployed robots.
• Design tooling, fixtures, and ground support equipment (or author requirements for outsourced development) that enable safe, repeatable installation, servicing, and repair of mechatronic systems.
• Troubleshoot complex hardware, and software failures in the field during deployment campaigns and operational incidents; perform root-cause analysis and drive corrective actions.
• Influence HW and SW engineering teams to incorporate serviceability, diagnosability, and deployment-readiness features (DFx) into product design through technical requirements and design reviews.
• Execute and interpret CLI-based diagnostics, parse system logs, and leverage software tooling to verify robot health, isolate faults, and validate firmware/configuration updates.
• Collaborate cross-functionally with mechanical, electrical, controls, and software engineers to translate field learnings into design improvements that reduce deployment cycle time and increase fleet reliability.
• Develop and maintain technical documentation—including service manuals, work instructions, and troubleshooting guides—to scale deployment knowledge across sites and teams.

Skills

Program/Project management

Fleet deployment

Cross-functional collaboration

Root cause analysis

Education

Bachelor's degree in a related field

Job description

Amazon is seeking a Deployment Systems & Process Engineer to help scale robotic deployment across a fleet of automated systems. You will define deployment workflows, design ground support tooling, and troubleshoot field issues to ensure reliability and maintainability.

Collaboration with mechanical, electrical, controls, and software teams is essential to translate field learnings into robust product improvements.