Robotic Surgery Field Service Engineer II

Intuitive; Town of Florida (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

Intuitive is seeking a Field Service Engineer 2 in the United States. You will install, support, troubleshoot, repair, and maintain Intuitive products within your territory, ensuring service commitments are met and customer expectations exceeded.

You will demonstrate expertise in electro-mechanical systems, provide top-tier service, and collaborate with customers to resolve issues and deliver outstanding support. Strong communication and travel readiness are essential to succeed.

Qualifications

• Demonstrated ability to work effectively as part of a team and collaborate with stakeholders.
• Ability to identify, analyze, and resolve technical issues efficiently.
• Strong time management and ability to handle multiple assignments.

Responsibilities

• Install, support, troubleshoot, repair, and maintain Intuitive products within territory.
• Document service activities, maintain records, and provide reports to stakeholders.
• Provide technical support to end-users and train staff at facilities and hospitals.

Skills

Team player

Problem solving

Time management

Travel up to 75%

Ad hoc tasks

Live within 30 miles

Flexible shift

Intuitive values

Education

Associate’s degree or equivalent

Job description

Intuitive is seeking a Field Service Engineer 2 in the United States. You will install, support, troubleshoot, repair, and maintain Intuitive products within your territory, ensuring service commitments are met and customer expectations exceeded.

You will demonstrate expertise in electro-mechanical systems, provide top-tier service, and collaborate with customers to resolve issues and deliver outstanding support. Strong communication and travel readiness are essential to succeed.