Robot Field Engineer

Socket.dev; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Socket.dev is seeking a Robot Field Engineer to support pilot deployments at customer sites. You will oversee and operate robotic systems in pilot environments to meet operational goals.

You will collaborate with the Maven Autonomy and Controls teams to execute on-site test plans, perform first-level software triage, and report findings to the engineering team. Required: BS in Robotics/CS/EE/ME, hands-on robotics experience, strong C++/Python skills, ROS2 and Linux, and familiarity with CANOpen,

Qualifications

• BS in Robotics, CS, EE, ME or closely related field.
• Hands-on experience with complex robotic or electromechanical systems.
• Proficiency with C++/Python programming languages and ROS2 and Linux-based development environments.
• Working knowledge of robotics networking protocols (CANOpen, EtherCAT, UART).
• Ability to travel 40-50% to customer facilities.

Responsibilities

• Oversee and operate robotic systems within pilot environments to meet operational goals.
• Coordinate with the customer engineering team and collect feedback to ensure the solution meets expectations.
• Collaborate with Maven Autonomy and Controls teams to execute on-site test plans.
• Conduct first-level software triage and diagnose operational issues, reporting findings to engineering.
• Integrate robotic solutions with customer systems.
• Monitor and manage robot task success rate and throughput.
• Perform routine and preventative maintenance on robotic hardware and electromechanical systems.
• Repair or replace electrical and mechanical components as necessary.

Skills

C++/Python programming

ROS2

Linux development

CANOpen

EtherCAT

UART

Travel 40-50%

Education

Bachelor of Science in Robotics/CS/EE/ME

Master of Science (nice to have)

Job description

Role Description

We are looking to recruit an exceptional Robot Field Engineer to support our pilot deployments at customer sites.

In this role you will:

• Oversee and operate robotic systems within pilot environments to meet operational goals.
• Coordinate with the customer engineering team and collect their feedback to ensure that our solution is meeting their expectations and goals.
• Collaborate with the Maven Autonomy and Controls teams to execute on-site test plans.
• Conduct first-level software triage, diagnose operational issues, and clearly report findings to the engineering development team for resolution.
• Integrate our robotic solutions with customer systems.
• Proactively monitor and manage robot task success rate and throughput.
• Execute routine and preventative maintenance on robotic hardware and electromechanical systems to ensure peak performance.
• Repair or replace electrical and mechanical components as necessary.

You will collaborate closing with Controls, Autonomy, and Integration teams to ensure correct behavior in the field and with the Customer team to ensure their requirements are met.

Qualifications

Must Have:

• Bachelor of Science (B.S.) in Robotics, Computer Science, Electrical Engineering, Mechanical Engineering, or a closely related technical field.
• Demonstrated hands-on experience working with complex robotic or electromechanical systems.
• Proficiency with C++/Python programming languages and familiarity with ROS2 and Linux-based development and debugging environments.
• Working knowledge of common robotics networking and communication protocols (e.g., CANOpen, EtherCAT, UART).
• Ability to work independently, troubleshoot issues effectively, and ensure the successful completion of robotic tasks.
• Comfortable working with standard mechanical and electrical tools (e.g., screwdrivers, wrenches, crimpers, multi-meter).
• Ability to travel 40-50% of the time to customer facilities.

Nice to Have:

• Masters of Science (M.S.) in Robotics, Computer Science, Electrical Engineering, Mechanical Engineering, or a closely related technical field.
• Previous experience deploying and supporting robotic systems in field or production environments.
• Familiarity with safety-critical or real-time software systems.