ROLE Robot Field Engineer Deploy and Support Robots at Customer Sites

Maven Robotics, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Maven Robotics, Inc. in San Francisco seeks a Robot Field Engineer to support pilot deployments at customer sites and ensure successful data collection and deployment outcomes.

You will oversee robotic systems, coordinate with the customer engineering team, and execute on-site test plans with the Autonomy and Controls teams while maintaining safety and quality standards. Required: hands-on robotics experience, proficiency in C++/Python, ROS2 and Linux, strong problem-solving skills, and

Qualifications

• Bachelor's degree in Robotics, CS, Electrical Engineering, Mechanical Engineering, or closely related field.
• Hands-on experience with complex robotic or electromechanical systems.
• Proficiency in C++/Python and familiarity with ROS2 and Linux-based development environments.
• Knowledge of robotics networking protocols (CANOpen, EtherCAT, UART).
• Ability to work independently, troubleshoot, and complete robotic tasks.
• Comfort with standard mechanical and electrical tools.
• Willingness to travel 40-50% of the time to customer facilities.

Responsibilities

• Oversee and operate robotic systems within pilot environments to meet operational goals.
• Coordinate with the customer engineering team and collect feedback to ensure the solution meets expectations and goals.
• Collaborate with the Maven Autonomy and Controls teams to execute on-site test plans.
• Conduct first-level software triage, diagnose issues, and report findings to the engineering team.
• Integrate robotic solutions with customer systems.
• Monitor and manage robot task success rate and throughput.
• Execute routine and preventative maintenance on robotic hardware and electromechanical systems.
• Repair or replace electrical and mechanical components as necessary.

Skills

Robotics systems

C++/Python

ROS2

Linux

CANOpen

EtherCAT

UART

Travel 40-50%

Troubleshooting

Education

Bachelor's degree in Robotics/CS/EE/ME

Master's degree in Robotics/CS/EE/ME

Tools

ROS2

Linux

Job description

We are looking to recruit an exceptional Robot Field Engineer to support our pilot deployments at customer sites.

In this role you will:

• Oversee and operate robotic systems within pilot environments to meet operational goals.
• Coordinate with the customer engineering team and collect their feedback to ensure that our solution is meeting their expectations and goals.
• Collaborate with the Maven Autonomy and Controls teams to execute on-site test plans.
• Conduct first-level software triage, diagnose operational issues, and clearly report findings to the engineering development team for resolution.
• Integrate our robotic solutions with customer systems.
• Proactively monitor and manage robot task success rate and throughput.
• Execute routine and preventative maintenance on robotic hardware and electromechanical systems to ensure peak performance.
• Repair or replace electrical and mechanical components as necessary.

Qualifications

Must Have:

• Bachelor of Science (B.S.) in Robotics, Computer Science, Electrical Engineering, Mechanical Engineering, or a closely related technical field.
• Demonstrated hands-on experience working with complex robotic or electromechanical systems.
• Proficiency with C++/Python programming languages and familiarity with ROS2 and Linux-based development and debugging environments.
• Working knowledge of common robotics networking and communication protocols (e.g., CANOpen, EtherCAT, UART).
• Ability to work independently, troubleshoot issues effectively, and ensure the successful completion of robotic tasks.
• Comfortable working with standard mechanical and electrical tools (e.g., screwdrivers, wrenches, crimpers, multi-meter).
• Ability to travel 40-50% of the time to customer facilities.

Nice to Have:

• Masters of Science (M.S.) in Robotics, Computer Science, Electrical Engineering, Mechanical Engineering, or a closely related technical field.
• Previous experience deploying and supporting robotic systems in field or production environments.
• Familiarity with safety-critical or real-time software systems.