Roberto Coin Sales Professional (1306)

Watches of Switzerland Group PLC; Tampa (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Watches of Switzerland Group PLC in Tampa, FL seeks a Sales Professional to focus on client needs, build lasting relationships, and deliver memorable service around fine jewelry.

You will stay up to date on product knowledge, utilize the CRM to grow a client base, and work with the team to create an inviting showroom experience while adhering to company standards.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of retail sales experience in a jewelry or luxury retail environment preferred.
• Strong storytelling and client service skills are essential.

Responsibilities

• Present products confidently with storytelling and technical detail while creating a hospitable atmosphere.
• Build and develop a clientele through the CRM system and relationship building.
• Maintain product knowledge on showroom collections and industry trends.
• Uphold professional conduct, integrity, and company guidelines.
• Support showroom hospitality and collaborate effectively with team members.
• Organize merchandise and assist with client repairs when required.
• Travel for business as needed.

Skills

Storytelling

Client service

Interpersonal skills

Communication

Organizational skills

Teamwork

Multitasking

MS Office

Education

High School Diploma

Job description

Sales Professional

The Sales Professional makes the client's needs their primary focus. They strive to establish client relationships, listening to clients to anticipate their needs and take personal responsibility for the client's requests. The Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced. The Sales Professional strives to create a good impression and delivers memorable service to clients, exhibiting a passion for fine jewelry with a focus on storytelling and hospitality.

Responsibilities

• Confidently present products to clients incorporating storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain and develop a clientele through use of company CRM platform focusing on relationship building.
• Develop and maintain product knowledge on collections, and pieces carried in the showroom as well as general industry knowledge.
• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all Company guidelines, policies and procedures as outlined in all company publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another member of the team as required to best serve the client's needs.
• Organize merchandise and displays accordingly in order to optimize sales and minimize shrinkage.
• Supports the client experience within showroom hospitality guidelines.
• Independently uses all company systems, hardware and software required in the performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the Client Experience.
• Take in and delivers client repairs when required.
• Performs all the duties and responsibilities as assigned by management.
• Business related travel when required.

Physical Requirements

• Required to stand up for long periods of time.
• May be required to lift packages/boxes.

Working Conditions and Environment

• Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends.

Knowledge and Skills Required

Education

• High School Diploma

Experience

• 1 year retail sales experience

Skills And Knowledge

• Excellent storytelling ability
• Genuine passion for fine jewelry and craftsmanship.
• Excellent client service and selling skills.
• Excellent interpersonal and communication skills (verbal and written) Excellent organizational skills.
• Ability to work as a team.
• Able to multitask in a fast-paced environment.
• Computer literate (MS Office)