Roberto Coin Sales Professional

The Watches of Switzerland Group; Tampa (FL); On-site; USD 34,000 - 54,000; Full time

Job summary

The Watches of Switzerland Group seeks a Sales Professional to place client needs first, delivering memorable service with a passion for fine jewelry. You will listen to clients, build relationships, and stay current on product knowledge to tell compelling stories in a hospitable showroom.

Responsibilities include presenting products with storytelling, growing a client base through CRM, and maintaining strong product knowledge while upholding company standards and teamwork to ensure an

Qualifications

• High School Diploma.
• 1 year of retail sales experience.
• Excellent storytelling and client service skills.
• Strong communication skills (verbal and written).
• Willingness to work evenings and weekends.

Responsibilities

• Confidently present products to clients with storytelling and technical detail.
• Build and develop a clientele through the CRM platform focusing on relationships.

Skills

Storytelling

Fine jewelry knowledge

Client service

Interpersonal communication

Teamwork

Multitasking

MS Office

Education

High School Diploma

Tools

CRM platform

Job description

Sales Professional

The Sales Professional makes the client's needs their primary focus. They strive to establish client relationships, listening to clients to anticipate their needs and take personal responsibility for the client's requests. The Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced. The Sales Professional strives to create a good impression and delivers memorable service to clients, exhibiting a passion for fine jewelry with a focus on storytelling and hospitality.

Responsibilities

• Confidently present products to clients incorporating storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain and develop a clientele through use of company CRM platform focusing on relationship building.
• Develop and maintain product knowledge on collections, and pieces carried in the showroom as well as general industry knowledge.
• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all Company guidelines, policies and procedures as outlined in all company publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another member of the team as required to best serve the client's needs.
• Organize merchandise and displays accordingly in order to optimize sales and minimize shrinkage.
• Supports the client experience within showroom hospitality guidelines.
• Independently uses all company systems, hardware and software required in the performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the Client Experience.
• Take in and delivers client repairs when required.
• Performs all the duties and responsibilities as assigned by management.
• Business related travel when required

Physical Requirements

• Required to stand up for long periods of time.
• May be required to lift packages/boxes.

Working Conditions and Environment

• Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends.

Knowledge and Skills Required

Education

• High School Diploma

Experience

• 1 year retail sales experience

Skills and Knowledge

• Excellent storytelling ability
• Genuine passion for fine jewelry and craftsmanship.
• Excellent client service and selling skills.
• Excellent interpersonal and communication skills (verbal and written) Excellent organizational skills.
• Ability to work as a team.
• Able to multitask in a fast-paced environment.
• Computer literate (MS Office)