Roadside Support CSR — Temp-to-Hire, Weekend Shifts

The Auto Club Group; Omaha (NE); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive benefits with AAA upon conversion

Flexible scheduling options

Initial benefits through staffing agency

Job summary

A national automobile club is seeking part-time Customer Service Representatives for its Omaha center. The role includes providing exceptional service in emergency roadside situations while managing multiple customer inquiries. Candidates must demonstrate strong communication skills, the ability to multi-task, and willingness to work weekends. This temp to hire position offers flexible hours, starting with a full-time training period. Selected individuals may transition to regular employment with comprehensive benefits.

Qualifications

• Ability to provide high customer service in a call center environment.
• Ability to multi-task using various computer applications.
• Ability to identify locations and read maps proficiently.
• Willingness to work weekends and holidays.

Responsibilities

• Provide exceptional customer service in emergency roadside situations.
• Utilize computer software for effective communication with customers.
• Manage multiple tasks efficiently in a fast-paced environment.

Skills

High level of customer service

Multi-tasking

Geographical awareness

Reading maps proficiency

Job description

A national automobile club is seeking part-time Customer Service Representatives for its Omaha center. The role includes providing exceptional service in emergency roadside situations while managing multiple customer inquiries. Candidates must demonstrate strong communication skills, the ability to multi-task, and willingness to work weekends. This temp to hire position offers flexible hours, starting with a full-time training period. Selected individuals may transition to regular employment with comprehensive benefits.