Rental CSR

Budget Rent a Car; Omaha (NE); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

PTO

Sick time

Medical

Dental

Vision

Life Insurance

401K Matching

Paid Holidays

Holiday Pay

Up to $20/hr with commission

Job summary

Budget Rent a Car in Omaha (116th & Dodge) seeks a Customer Service Representative to close reservations, inspect vehicles, and prepare cars for rental. The role requires strong communication, sales aptitude, and weekend availability in a team‑oriented environment.

Greet customers, educate on options, handle vehicle exchanges, and ensure accurate check‑in/out processes. PTO, medical, and 401K benefits are offered.

Qualifications

• High School Diploma or equivalent.
• 1 year of customer service experience.
• Professional communication skills.
• Problem resolution experience.
• Minimum age of 18.
• Valid driver's license.
• Clean driving record.

Responsibilities

• Greet customers and address inquiries.
• Perform sales and educate customers on product details.
• Perform vehicle exchanges and extensions.
• Inspect incoming vehicles for new damage.
• Report damages to on‑duty supervisors.
• Scan returning vehicles back into system.
• Provide computerized receipts to customer.
• Maintain knowledge of company policies and pricing.
• Support a team environment by assisting other agents when needed.

Skills

Customer service experience

Professional communication

Problem resolution

Education

High School Diploma or equivalent

Job description

Customer Service Representative (CSR) – Omaha (116th & Dodge)

Budget is looking to add a Rental Sales Agent to our team at the 116th and Dodge location in Omaha. This position is responsible for closing reservations, inspecting vehicles, and preparing cars for rental. Store hours are 8am-6pm. Weekend availability is a must.

Budget has a team-oriented and collaborative culture that values rewarding individual contribution.

Rental Agents can earn up to or over $20/HR after commission.

We also offer benefits including:

• PTO
• Sick time
• Medical
• Dental
• Vision
• Life Insurance
• 401K Matching
• Paid Holidays
• Holiday Pay

Job Duties

• Greet customers and address customer inquiries
• Perform sales and educate customers on product details
• Perform vehicle exchanges and extensions
• Inspect incoming vehicles for new damage
• Report damages to on‑duty supervisors
• Scan returning vehicles back into system
• Provide computerized receipts to customer
• Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
• Support a team environment by assisting other agents and/or other areas when needed

Join a dynamic, team-oriented environment where your contributions are recognized and rewarded.

Requirements

• High School Diploma or equivalent
• 1 year of customer service experience
• Professional communication skills
• Problem resolution experience
• Minimum age of 18
• Valid driver's license
• Clean driving record