Roadside Assistance Driver - Flatbed (55171)

AAA Northeast; Providence (RI); On-site; USD 10,000 - 60,000; Part time

Job summary

AAA Northeast is seeking a part-time Roadside Assistance Driver - Flatbed to provide safe, top-quality roadside solutions for members. This role involves responding to member requests, performing mechanical assistance, and promoting AAA services. Ideal candidates will have a high school diploma, automotive training, and a valid driver's license.

Benefits

Full benefits & incentive pay

Differential pay for overnight, evening, and weekend hours

Qualifications

• At least 21 years old with post-secondary automotive training.
• Familiarity with electrical troubleshooting.
• Valid driver’s license and DOT card required.

Responsibilities

• Respond to calls and assist members with roadside issues.
• Provide mechanical assistance and towing services.
• Promote AAA products and services.

Skills

Mechanical assistance

Customer service

Safety awareness

Education

High School Diploma or GED

Job description

Roadside Assistance Driver - Flatbed (55171)

Join to apply for the Roadside Assistance Driver - Flatbed (55171) role at AAA Northeast

Roadside Assistance Driver - Flatbed (55171)

2 days ago Be among the first 25 applicants

Join to apply for the Roadside Assistance Driver - Flatbed (55171) role at AAA Northeast

Description

PART TIME: Sunday, Monday, Saturday 12:00PM-11:30PM (33 Hours)

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?

At AAA Northeast, our mission remains: helping and serving is a way of life. We’ve earned the trust of millions and have been a resilient and reliable brand for over a century.

The Roadside Service Tech Flatbed provides safe, top-quality roadside solutions for AAA members, ensuring positive experiences in a tow or flatbed vehicle. Responsibilities include responding to member requests within ETA, ensuring safety and vehicle security, educating members on issues, providing jump starts, tire replacements, minor mechanical assistance (if trained), and towing disabled vehicles. Promoting AAA products and ensuring complete resolution of member issues are also key.

Compensation: $22.00 - $24.75/hour base pay, plus full benefits & incentive pay. Additional differential pay includes $2.75/hour overnight (10pm-6am), $1.75/hour evening (6pm-10pm), and $1/hour weekend hours. Differentials can be combined.

What You Will Do

• Respond to calls and dispatch or assist members accordingly.
• Locate members, assess safety, and handle emotional situations professionally.
• Provide mechanical assistance and towing services following safety and club policies.
• Maintain service vehicle and equipment, operate MDC computer, and handle transactions accurately.
• Promote AAA products and services, including battery replacement and other offerings.
• Work independently, adapt to various shifts, and ensure safety in vehicle securing and operation.
• Work under pressure in diverse conditions.
• Other duties as assigned.

Qualifications

Education: High School Diploma or GED required.

Experience: At least 21 years old, post-secondary automotive training, electrical troubleshooting familiarity.

Licenses & Certifications: Valid driver’s license, DOT card, and motor vehicle record clearance required.

AAA Northeast values diversity and is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, age, sexual orientation, veteran status, gender identity, disability, or other protected classes.