Road Transport Dispatch Supervisor

DSV Road GmbH; Fort Worth (TX); On-site; USD 68,000 - 75,000; Full time

Job summary

DSV Road Transport US seeks a Supervisor, Dispatch to oversee Manassas, VA operations, driving performance and driver management for local and regional lanes. The role ensures safe, compliant, and efficient freight movement while delivering strong customer service and operational accuracy.

This position coordinates dispatch, supports drivers, and acts as site lead when the Manager is away. The role emphasizes weekend-heavy coverage, collaboration with safety and maintenance, and continuous KPI

Qualifications

• High school diploma or GED.
• 3+ years of transportation, logistics, or dispatch operations experience.
• 2+ years of experience supervising drivers, dispatchers, or fleet operations.
• Strong knowledge of DOT, FMCSA, and HOS regulations.
• Experience using TMS systems, ELDs, routing tools, and load tracking systems.
• Strong communication, leadership, and problem-solving skills.
• Ability to lead operations during non-standard hours (weekend/transition days).

Responsibilities

• Serve as back-up to the Manager, providing operational leadership Mon-Fri.
• Lead, coach, develop, and schedule dispatchers and operators for weekend operations.
• Ensure freight assignments, routing, and driver dispatch are executed safely and efficiently.
• Oversee route planning, driver utilization, Hours of Service (HOS) compliance, and timeline adherence.
• Communicate with customers, brokers, and internal teams to ensure on-time pickups and deliveries.
• Monitor and improve operational KPIs (on-time%, driver utilization, deadhead, dwell time).
• Support driver performance management, including service issues, attendance, and safety compliance.
• Coordinate with maintenance to ensure equipment availability and readiness.
• Participate in accident/incident investigations and collaborate with Safety for follow-up actions.

Skills

DOT/FMCSA/HOS regulations

Education

High school diploma or GED

Tools

TMS systems

ELDs

Routing tools

Load tracking systems

Job description

DSV Road Transport US seeks a Supervisor, Dispatch to oversee Manassas, VA operations, driving performance and driver management for local and regional lanes. The role ensures safe, compliant, and efficient freight movement while delivering strong customer service and operational accuracy.

This position coordinates dispatch, supports drivers, and acts as site lead when the Manager is away. The role emphasizes weekend-heavy coverage, collaboration with safety and maintenance, and continuous KPI