Road Supervisor

MTM, Inc.

Phoenix (AZ)

On-site

USD 25,000 - 36,000

Full time

3 days ago

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Benefits offered by this job

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with company match

Paid Time Off and Holiday Pay

Maternity/Paternity Leave

Casual Dress Environment

Tuition Reimbursement

MTM Perks Discount Program

Leadership Mentoring Opportunities

Job summary

MTM Transit is seeking a Road Supervisor in Phoenix to ensure fleet operations meet company standards and regulatory requirements. The role involves monitoring vehicle performance, coordinating maintenance, and supporting drivers with safety and service delivery.

Training will occur at our Gilbert location. The candidate will manage routes, prepare utilization reports, and ensure high-quality passenger experiences.

Qualifications

High school diploma or G.E.D. equivalent is required.
Must be 21 years or older.
Valid U.S. Driver's License for the past 3 years.
Authorization to work in Arizona and the United States.
DOT physical and pre-employment drug screening required.
Criminal background and MVR checks.
No recent DUI/DWI or reckless driving.
Limited moving violations in last 3 years.
Post-reinstatement period without violations if license revoked.

Responsibilities

Oversee on time performance measures of drivers, monitor driving and safety practices daily.
Provide oversight of fleet maintenance program.
Coordinate data and photo collection at accident/incident scenes.
Investigate accident determinations.
Assist drivers with questions and customer service on the road.
Assist customers with information and complaint resolution.
Provide reports toevaluate route and schedule effectiveness.
Perform additional duties as assigned.

Skills

Driver experience

Safety management

DOT/FTA regulations

Employee mentoring

Communication skills

Data reporting

Confidentiality

Supervisory experience

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Make a Difference At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential. At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What will your job look like?

The Road Supervisor is responsible for ensuring all fleet operations meet company standards and are in compliance with all governmental or regulatory standards. Ensure efficient mechanical operation and appearance of each vehicle is maintained. Monitor all accident and injury investigations. Monitor comments and complaints of passengers regarding service, especially feedback regarding the safety of passengers. Ensure all daily routes are supplied with drivers. Develop utilization reports to establish cost effective routes and schedules to meet the needs of the customer and client.

Location: 12815 North 39th Ave Phoenix, AZ 85029 (The 3 week training will be located onsite at our Gilbert location off of Arizona Ave & Elliot Rd.)

Schedule: Open availability is required

What You’ll Do:

Oversee on time performance measures of drivers, monitor driving and safety practices of drivers daily
Provide oversight of fleet maintenance program
Respond and coordinate data and photo collection at accident and incident scenes
Investigate and assist with accident determination
Assist drivers with questions, customer assistance and overall on the road support
Assist customers with information and complaint resolution
Provide management with reports to assist with the evaluation of route and schedule effectiveness
Perform additional duties as assigned or required

What You’ll Need:

Experience, Education & Certifications: High school diploma or G.E.D. equivalent
Must be 21 years or older
Valid U.S. Driver's License for the past 3 years
Possess valid authorization to work in the State of Arizona and the United States
Must be able to pass DOT physical and pre-employment drug screening
Must pass criminal background check investigation & Motor Vehicle Record check
No DUI's, DWI's or Reckless driving in the past 5 years
Must not have more than 1 moving violation during each of the last 3 years
In the event that your license has been previously revoked, you must have at least 3 full subsequent years post reinstatement with no violations

Skills:

A minimum of two (2) years' experience as a driver in similar service
1 year experience in safety & on-the-road service management
Ability to maintain high level of confidentiality
Even better if you have…
Experience working in a supervisory role preferred
Knowledge of DOT and FTA safety regulations preferred
Thorough knowledge of accident investigation preferred
Knowledge of Safety and training practices and procedures
Ability to communicate, teach and mentor employees
Must be able to demonstrate conflict resolution skills
Quick to process information and make adjustments or recommendations
Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications

What's in it for you:

Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities

Starting Pay: $22.00/hr. This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors.

MTM Transit is Proud to be an Equal Opportunity Employer

MTM Transit is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law.

About Us

As communities are challenged with increasing access while containing costs, MTM Transit strives to achieve these goals while focusing on what matters most: the passenger. Helping the disabled, elderly, and other transportation disadvantaged populations with their transit needs is the core of our operations. In 2009, MTM Health’s leadership team created MTM Transit to offer an unparalleled hands‑on management approach for transportation needs. MTM Transit offers viable solutions that help public transit agencies connect the pieces of a community’s transportation options in an effort to increase fixed route utilization, reduce costs, and remove community barriers. We remain committed to providing quality transit services to individuals who, without reliable transportation, may be unable to take advantage of employment opportunities, get to the doctor, and access other community resources. Over the past 16 years, MTM Transit has grown responsibly by focusing on the passenger experience and providing unparalleled hands‑on management.

Our Mission

At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

Benefits without Barriers To show appreciation for our staff’s hard work and dedication, MTM offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.

Limitless Growth Opportunities At MTM, your growth powers our movement

Our career development programs are designed to ignite your potential, sharpen your skills, and propel you toward a future where you don’t just succeed—you redefine what’s possible.