Road Operations Supervisor - Bus | Flexible Shifts

Keolis America, Inc.; Anaheim (CA); On-site; USD 30,000 - 43,000; Full time

Job summary

Keolis America, Inc. in Anaheim/Irvine is seeking a Road Supervisor to oversee bus operators, ensure safety standards, and coordinate with dispatch and maintenance teams. The role requires CDL with endorsements, a clean driving record, and strong customer service.

Flexibility with schedules, weekends, and holidays is expected. The position emphasizes safety, on-time performance, and adherence to RTSMS policies while collaborating with multiple departments to maintain service quality.

Qualifications

• High School diploma or equivalent.
• CDL with passenger endorsement & air brake endorsements.
• Acceptable driving record.
• At least 1 year of bus operations experience desirable.
• At minimum of 2 year of experience required as a full-time operator.
• Knowledge of project specific vehicles, components, and data/communications systems.
• Knowledge of State and Federal regulations and corporate safety programs and policies.
• Strong customer service attitude.
• Ability to read, write and speak English.
• Ability to communicate effectively and work with all departments.
• Ability to work independently and objectively.

Responsibilities

• Road Supervisors provide direct oversight of vehicle operators on the street.
• Must be willing to have flexibility with schedule and/or work split shifts, weekends, and holidays.
• Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications.
• Assist dispatch and maintenance staff with vehicle change outs that occur in the field.
• Assist operators with service or passenger problems.
• Conduct site checks and road observations according to client and local policy.
• Monitor street operations for on-time performance and schedule adherence.
• Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards, and provide feedback to be incorporated into daily operations procedures.
• Follow company safety and operational rules and procedures.
• Ability to work under stress and meet strict timelines.
• Ability to use 2-way radio and communicate effectively.
• SFRTA policy adherence.
• Handling Emergency Bus Bridge and Special Event managements.
• Monitor AM and PM Pull-Outs and Pull-Ins.
• Vehicle accident investigation.
• Inspects vehicles for damage and compliance with safety standards and F.A.C 14-90
• Observes driving skills and work habits of drivers in the field.
• Supports the development and implementation of systems to maintain records on employees, equipment, compliance, and/or maintenance activities.
• Act as vehicle operator as need it.
• Ongoing collaboration with various Reno Keolis Management team to ensure the service provided per our contract with RTC Orange County Transit Authority (OCTA)

Skills

Planning & leadership

Communication skills

Road supervisor experience

Decision making / leadership

Education

High School diploma

CDL with passenger & air brake endorsements

Job description

Keolis America, Inc. in Anaheim/Irvine is seeking a Road Supervisor to oversee bus operators, ensure safety standards, and coordinate with dispatch and maintenance teams. The role requires CDL with endorsements, a clean driving record, and strong customer service.

Flexibility with schedules, weekends, and holidays is expected. The position emphasizes safety, on-time performance, and adherence to RTSMS policies while collaborating with multiple departments to maintain service quality.