Road Operations Supervisor

First Student, Inc.; Cranford (NJ); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Training and development opportunities

Team environment

Job summary

First Student, Inc. is seeking a Road Supervisor to oversee daily transportation operations, support drivers and dispatch, and monitor service performance to ensure safety and reliability, with a pay rate of $21.00 per hour.

You will lead crews, manage routes, address customer concerns, and help with hiring, training, and performance development, with a CDL Class B preferred and English proficiency required.

Qualifications

• High school diploma or equivalent required.
• Valid Class B CDL.
• 1-3 years of transportation or transit operations experience.
• Previous driving or supervisory experience preferred.
• Strong communication, leadership, and problem-solving abilities.
• Proficiency in Microsoft Word, Excel, and general computer applications.
• Ability to manage competing priorities in a fast-paced transportation environment.
• Willingness to work in both office and field environments.

Responsibilities

• Supervise, coach, and support drivers and operational personnel to promote safe, efficient transportation services.
• Monitor route performance, scheduling, and on-time service delivery.
• Conduct road checks and evaluate driver performance and operational compliance.
• Assist with dispatch coordination and daily transportation operations.
• Investigate and resolve customer concerns and service-related issues.
• Maintain operational reports, documentation, and performance records.
• Support routing, payroll, and other administrative functions.
• Assist with employee hiring, training, and ongoing performance development.

Skills

Leadership

Communication

Problem-solving

Prioritization

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

First Student, Inc. is seeking a Road Supervisor to oversee daily transportation operations, support drivers and dispatch, and monitor service performance to ensure safety and reliability, with a pay rate of $21.00 per hour.

You will lead crews, manage routes, address customer concerns, and help with hiring, training, and performance development, with a CDL Class B preferred and English proficiency required.