Road Supervisor

First Student; Cranford (NJ); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Training and development opportunities

Team environment

Job summary

First Student, Inc. is seeking a Road Supervisor to oversee daily transportation operations, support drivers and dispatch, and monitor service performance to ensure safety and reliability, with a pay rate of $21.00 per hour.

You will lead crews, manage routes, address customer concerns, and help with hiring, training, and performance development, with a CDL Class B preferred and English proficiency required.

Qualifications

• High school diploma or equivalent required.
• Valid Class B CDL.
• 1-3 years of transportation or transit operations experience.
• Previous driving or supervisory experience preferred.
• Strong communication, leadership, and problem-solving abilities.
• Proficiency in Microsoft Word, Excel, and general computer applications.
• Ability to manage competing priorities in a fast-paced transportation environment.
• Willingness to work in both office and field environments.

Responsibilities

• Supervise, coach, and support drivers and operational personnel to promote safe, efficient transportation services.
• Monitor route performance, scheduling, and on-time service delivery.
• Conduct road checks and evaluate driver performance and operational compliance.
• Assist with dispatch coordination and daily transportation operations.
• Investigate and resolve customer concerns and service-related issues.
• Maintain operational reports, documentation, and performance records.
• Support routing, payroll, and other administrative functions.
• Assist with employee hiring, training, and ongoing performance development.

Skills

Leadership

Communication

Problem-solving

Prioritization

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Road Supervisor

First Student | $21.00 per Hour

Why First Student?

At First Student, we are committed to providing safe, reliable, and efficient transportation services. Our operations teams play a critical role in ensuring exceptional service, supporting our drivers, and maintaining operational excellence.

We are currently seeking an experienced Road Supervisor to support our daily transportation operations.

What We Offer

• Competitive pay: $21.00 per hour
• Opportunities for professional growth and advancement
• Supportive, team-oriented work environment
• Comprehensive training and development opportunities
• The opportunity to make a meaningful impact on transportation operations

About the Role

The Road Supervisor oversees daily transportation activities, supports drivers and dispatch operations, monitors service performance, and helps ensure compliance with company policies and applicable transportation regulations.

What You’ll Do

• Supervise, coach, and support drivers and operational personnel to promote safe, efficient transportation services.
• Monitor route performance, scheduling, and on-time service delivery.
• Conduct road checks and evaluate driver performance and operational compliance.
• Assist with dispatch coordination and daily transportation operations.
• Investigate and resolve customer concerns and service-related issues.
• Maintain operational reports, documentation, and performance records.
• Support routing, payroll, and other administrative functions.
• Assist with employee hiring, training, and ongoing performance development.

What You’ll Bring

• High school diploma or equivalent required.
• Valid Class B Commercial Driver's License (CDL).
• 1-3 years of transportation or transit operations experience.
• Previous driving or supervisory experience preferred.
• Strong communication, leadership, and problem-solving abilities.
• Proficiency in Microsoft Word, Excel, and general computer applications.
• Ability to manage competing priorities in a fast-paced transportation environment.
• Willingness to work in both office and field environments.

Why Join Our Team?

At First Student, you'll be part of an organization dedicated to safety, teamwork, and operational excellence. We value individuals who take initiative, lead by example, and help deliver dependable transportation services.

Language Requirement
This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.