Road Logistics Branch Leader

DSV - Global Transport and Logistics; Lancaster (TX); On-site; USD 100,000 - 120,000; Full time

Job summary

DSV – Global Transport and Logistics is seeking a Branch Manager for the Road US division in Lancaster, TX. The role leads all branch operations, drives revenue, profitability, and market expansion while ensuring service excellence and strong carrier partnerships.

The Branch Manager will develop strategic plans, coach staff, and align operations with company objectives to deliver sustainable growth in a dynamic transportation environment.

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, Transportation, or a related field preferred; equivalent combination of education and experience may be considered.
• Minimum 5 years of progressive experience in transportation brokerage, third-party logistics (3PL), freight forwarding, or related transportation operations.
• Minimum 3 years of leadership experience with responsibility for operational performance, employee management, and business results.
• Demonstrated experience managing financial performance, including revenue growth, gross margin, budgeting, and P&L accountability.
• Proven track record of business development, customer relationship management, and operational leadership.
• Experience leading teams in a fast-paced, customer-focused transportation environment.

Responsibilities

• Lead and manage all branch operations, ensuring achievement of financial, operational, service, and growth objectives.
• Maintain full responsibility for branch P&L, including revenue growth, expense management, margin performance, and overall profitability.
• Develop and execute strategic business plans to expand market share, increase revenue, and strengthen the branch's competitive position.
• Partner with customers, carriers, and internal stakeholders to develop transportation solutions that meet customer requirements and business objectives.
• Drive new business development efforts while expanding existing customer relationships and identifying opportunities for organic growth.
• Provide leadership, coaching, and performance management for Operational Account Managers, Carrier Sales Representatives, and other branch personnel.
• Establish performance expectations, monitor results, and implement corrective actions as necessary to achieve branch goals.
• Analyze operational and financial metrics to identify trends, improve productivity, enhance service levels, and maximize profitability.
• Ensure compliance with company policies, customer requirements, regulatory standards, and transportation industry best practices.
• Oversee branch staffing, workforce planning, employee development, succession planning, and talent retention initiatives.
• Collaborate with regional and corporate leadership to implement strategic initiatives and support organizational objectives.
• Develop and maintain strong relationships with key customers, carriers, and business partners to enhance service performance and business growth.
• Promote a culture of accountability, teamwork, continuous improvement, and operational excellence.
• Monitor market conditions, industry trends, and competitive activity to identify opportunities and risks impacting branch performance.
• Lead branch meetings, performance reviews, and operational planning activities.
• Support special projects, business initiatives, and other duties as assigned.

Skills

Transportation brokerage

Carrier networks

Leadership

Customer relationships

Financial acumen

Communication

TMS proficiency

Education

Bachelor's degree in Business, Supply Chain, Logistics, Transportation

Tools

TMS

CRM

MS Office

Job description

DSV – Global Transport and Logistics is seeking a Branch Manager for the Road US division in Lancaster, TX. The role leads all branch operations, drives revenue, profitability, and market expansion while ensuring service excellence and strong carrier partnerships.

The Branch Manager will develop strategic plans, coach staff, and align operations with company objectives to deliver sustainable growth in a dynamic transportation environment.