RN Triage Nurse — Primary Care Call Center

OhioHealth; Columbus (OH); Vor Ort; USD 60.000 - 72.000; Vollzeit

Zusammenfassung

OhioHealth in Columbus, OH seeks experienced Registered Nurses to join a fast-paced call center supporting primary care offices. You will be the first contact for patients with emergent symptoms, providing expert clinical guidance over the phone and documenting patient needs in CareConnect and MyChart.

The role emphasizes rapid assessment, sound clinical judgment, teamwork, and patient-centered communication.

Qualifikationen

• Current RN license in Ohio (or multistate compact) and active BLS/CPR certifications.
• Associate degree in nursing required; BSN preferred.
• Experience in triage, call center, or patient communication is a plus.

Aufgaben

• Perform initial and ongoing health status assessments over the phone.
• Document care plans based on nursing diagnoses and patient needs.
• Evaluate responses to nursing interventions and adjust plans as needed.
• Lead process improvements to enhance clinical quality and customer satisfaction.
• Support safe, efficient operations as part of a high reliability organization.

Kenntnisse

Multitasking

Excellent listening

Customer service

Teamwork

Ausbildung

Associate's Degree: Nursing

Tools

CareConnect

MyChart

Jobbeschreibung

OhioHealth in Columbus, OH seeks experienced Registered Nurses to join a fast-paced call center supporting primary care offices. You will be the first contact for patients with emergent symptoms, providing expert clinical guidance over the phone and documenting patient needs in CareConnect and MyChart.

The role emphasizes rapid assessment, sound clinical judgment, teamwork, and patient-centered communication.