RN Transfer Center Coordinator: Patient Throughput

HCA Healthcare; Jacksonville (FL); Vor Ort; USD 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

Wellbeing support

Paid time off

401(k) match

Tuition assistance

Employee stock purchase plan

Flexible spending accounts

Zusammenfassung

HCA Florida Memorial Hospital seeks an experienced RN Coordinator to manage patient transfers across the network, coordinating bed placement and ensuring safe, efficient throughput. You will liaise with referring facilities, physicians, and hospital staff to provide timely, patient-centered care.

Requirements include acute care nursing experience, an active RN license, and strong problem-solving plus communication skills.

Qualifikationen

• Graduate of an accredited nursing program required; Bachelor’s degree in Nursing preferred.
• Minimum of 3 years’ related clinical experience in an acute care setting (ED or Critical Care preferred).
• RN License in the states where the HCA facilities for that Division are located – multi-state license required if Transfer Center covers more than a single state (may be obtained upon hire).
• Knowledge of the principles and practices of hospital and clinical operations and patient care practices.
• Demonstrated skills in problem solving, analytical and critical thinking, prioritization, negotiation, conflict resolution, proactive decision making.
• Ability to establish and maintain collaborative and effective working relationships
• Ability to communicate effectively in oral, written, and electronic formats
• Ability to manage multiple tasks simultaneously
• Obtain knowledge of state and national rules and regulations, including EMTALA
• Must be independent, driven, self-motivated, and passionate with an exceptional work ethic, integrity and presentation skills, both oral and written
• Proficient in Microsoft Office applications, Internet searches, and relevant databases
• Ability to work independently and under pressure to follow through on issues
• Ability to work effectively with other employees and external parties

Aufgaben

• Performs transfer center functions, including centralized patient placement, in a timely, customer centered professional manner with the aid of a computer database of facility service profiles and protocols.
• Coordinates transfer of emergent, urgent and elective patients to a final destination facility from all potential referral sources via a single call to initiate acceptance and expedite decision making.
• Facilitates patient throughput with focus on quality and efficiency, providing follow-up to all participants of the transfer.
• Works well with others and promotes teamwork by demonstration of good team member behaviors.
• Ensures timely bed placement, appropriate bed assignment, and provides accurate patient information to develop an initial plan of care
• Maintains accurate data collection and documentation in patient records and center workflow systems
• Proficient in navigating and documenting in technology platforms and call/office systems as needed
• Utilizes critical thinking to assess situations and facilitate patient flow through the continuum of care
• Triages and prioritizes patient information and communicates clinical presentation to accepting physicians, nurses, and administrators
• Demonstrates knowledge of growth and development and care of patients of all ages and clinical service needs
• Serves as a consultant and mediator for physicians, NP’s, PA’s, nurses, and staff
• Communicates professionally with referring facilities, physicians and receiving facilities regarding all transfers
• Uses problem-solving to determine the course of action to optimize patient outcomes and safety
• Tracks barriers to patient intake flow and develops action plans to improve processes
• Participates in bed management and resource coordination discussions
• Demonstrates knowledge of EMTALA and other regulations; supports quality initiatives
• Recommends process improvements to increase efficiency and patient-centered care
• Collaborates with team members to ensure best plan of care

Kenntnisse

Problem solving

Analytical thinking

Critical thinking

Prioritization

Negotiation

Conflict resolution

Proactive decision making

Collaboration

Effective communication

Multitasking

MS Office

Independent work

Work under pressure

Ausbildung

Bachelor's degree in Nursing

Jobbeschreibung

HCA Florida Memorial Hospital seeks an experienced RN Coordinator to manage patient transfers across the network, coordinating bed placement and ensuring safe, efficient throughput. You will liaise with referring facilities, physicians, and hospital staff to provide timely, patient-centered care.

Requirements include acute care nursing experience, an active RN license, and strong problem-solving plus communication skills.