RN Patient Navigator

Advocate Health; Winston-Salem (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Day 1 Health Coverage

Education Assistance

Retirement: employer contributions up

Wellness incentives

Job summary

Atrium Health Wake Forest Baptist is seeking an experienced RN Patient Navigator to guide patients through the healthcare system, coordinating care and removing barriers to timely diagnosis and treatment.

The RN Navigator will work with patients, families, and care teams to ensure smooth transitions from active treatment to ongoing healthcare, at Wake Forest Baptist Medical Center with potential travel within Wake market locations.

Qualifications

• BSN from an accredited school of nursing.
• Minimum two years' RN experience in the specialty.
• 3–5 years' nursing experience strongly preferred.
• Current North Carolina RN licensure.
• RN certification preferred. BCLS required.

Responsibilities

• Use the nursing process to provide patient/family centered care across physical, emotional, spiritual, cultural, and environmental needs.
• Coordinate care delivery through care management principles and act as a patient advocate.
• Document per departmental standards and deliver reports demonstrating outcomes and improvements.
• Lead outreach to community agencies, serving as liaison and educator in underserved communities.
• Participate in professional practice model, governance, and ongoing professional development.
• Communicate effectively to share information across the continuum of care and the healthcare team.
• Monitor and evaluate the Navigator Program and track activity per standards.
• Work with community service providers to address community health needs and education.

Skills

Problem solving

Decision making

Critical thinking

Leadership

Teamwork

MS Office

Bilingual: Spanish

Education

BSN degree

Tools

MS Office

Job description

We're looking for an experienced, patient-oriented nursing professional to join our team as an RN Patient Navigator at Atrium Health Wake Forest Baptist!

Position Highlights:

• Schedule: 40 hours per week, Monday-Friday with rotating call schedule
• Location: Wake Forest Baptist Medical Center with possible travel to other Wake market locations

What We Offer:

• Day 1 Health Coverage:Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.
• Education Assistance:We invest in your professional growth, offering up to $2,500 per year towards a bachelor's degree and up to $5,000 per year towards a graduate degree.
• Retirement:Up to 7% employer-paid contributions to your retirement fund.
• Wellness:Access LiveWell incentives to earn rewards for physical, financial, and personal well-being.

Job Summary:

Guides patients through the healthcare system, establishing contact with patients, family members, and/or caregiver. Understands the clinical pathways established by the clinical specialty and directs patients to health care services in the organization and in the community for timely diagnosis, treatment and survivorship. Actively identifies and addresses barriers to care that might keep the patient from receiving timely and appropriate treatment for specific diagnosis. Assists the patient and physicians in the transition from active treatment to continuing healthcare.

What You'll Need:

• Graduate from an accredited school of nursing, BSN required.
• Minimum two years' experience as a registered nurse in the specialty required.
• 3-5 years of nursing experience strongly preferred
• Current licensure to practice as Registered Nurse in North Carolina.
• Certification as an RN preferred. BCLS required.

What You'll Do:

1. Utilize the nursing process to provide patient/family centered care focusing on the physical, emotional, spiritual, cultural, religious, and environmental needs. This includes providing for the assessment, development of nursing diagnoses, outcome identification, planning, implementation of interventions, coordination of care, health teaching and promotion and evaluation of goals and interventions consistent with the policies of WFBMC.
2. Coordinate the effective and efficient delivery of patient care services through the application of care management principles. Identifiy clinical priorities and initiates action to improve patient outcomes. Acts as a patient advocate throughout the continuum of care including all patient settings and in the community.
3. Document in accordance with departmental reporting standards. Collect and maintains up to date and accurate program data and documentation according to program standards. Deliver reports that demonstrate outcomes and performance improvement activities; adheres to established productivity benchmarks.
4. Implement outreach efforts to establish and maintain positive working relationships with key community agencies, serves as community liaison and educator in underserved communities.
5. Demonstrate the ability to function in a professional setting through active participation in a professional practice model. This includes participating in shared governance, adherence to standards of care, participation in peer review and professional development promoting leadership and clinical excellence, effective team skills, autonomous practice and acknowledgment of accountability for actions and critical thinking.
6. Communicate effectively to promote sharing of information throughout the continuum of care and as an effective member of the healthcare team.
7. Responsible for ongoing evaluation and quality improvement of the Navigator Program and will track all activity as defined by the departmental and program standards.
8. Work closely with community based service providers to identify and address community needs for services and education regarding prevention and/or early detection, medications and first aid available.
9. Provide age/developmentally appropriate patient care in accordance with Age-Specific guidelines for the specific age groups served.

Skills/Qualifications:

• Requires problem solving, decision making and critical thinking
• Ability to work in a self-directed environment and with leading teams
• Demonstrates ability to work in fast-paced environment with multiple interruptions
• Expertise in MS Office
• Ability to prepare program reports frequently and efficiently
• Bilingual preference with fluency in Spanish desirable.