RN Patient Navigator: Impactful Care & Chronic Management

Atrium Health; Winston-Salem (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Atrium Health seeks an RN Navigator to coordinate patient care and support quality improvements in Winston-Salem, NC. The role includes tracking program activity and communicating care plans across the continuum, involving patients and families in meeting their needs.

The ideal candidate holds an RN license with BSN preferred and two years of RN experience, plus case management experience and Spanish language proficiency. Evening and weekend availability may be required.

Qualifications

• RN license in the applicable state.
• BSN preferred with two years' RN experience.
• Case management experience preferred.
• Spanish language proficiency preferred.

Responsibilities

• Oversee ongoing evaluation and quality improvement of the Navigator Program and track activity per standards.
• Ensure quality patient care by aligning with WFBMC policies and coordinating care with patients and families.
• Develop outreach efforts to build relationships with community agencies.
• Collect and maintain program data; deliver reports showing outcomes and improvement, while meeting productivity benchmarks.
• Be trained in motivational interviewing and health coaching to support chronic care management.
• Engage in professional development and shared governance, seeking feedback to improve performance.
• Provide age-appropriate patient care following Age-Specific guidelines.

Skills

Spanish language

Problem solving

Self-directed

Team leadership

Fast-paced environment

MS Office reports

Education

RN license

BSN preferred

Case management experience

Tools

MS Office

Job description

Atrium Health seeks an RN Navigator to coordinate patient care and support quality improvements in Winston-Salem, NC. The role includes tracking program activity and communicating care plans across the continuum, involving patients and families in meeting their needs.

The ideal candidate holds an RN license with BSN preferred and two years of RN experience, plus case management experience and Spanish language proficiency. Evening and weekend availability may be required.