RN Day Triage Nurse – Day Shift with Sign-On Bonus

Capital Caring Health; Washington (District of Columbia); On-site; USD 73,000 - 108,000; Full time

Benefits offered by this job

Sign-on Bonus

Job summary

Capital Caring Health in Washington, DC area seeks an RN Day Triage to provide telephonic and ad hoc support to patients and families. The RN, Day Triage will establish and maintain positive relationships with team members, patients/families, and referral resources.

This is a day-shift, non-remote position. It involves triaging calls, nursing assessment, EMR documentation, and coordinating in-person visits as needed to ensure timely care and high-quality service for patients and families.

Qualifications

• RN license current or multi-state eligibility within 30 days of hire
• Minimum of 1 year nursing experience; hospice or hospital experience preferred
• Active BLS for healthcare professionals from AHA or Red Cross
• Experience with EMR/EHR systems
• Excellent English communication; bilingual in Spanish preferred
• Strong clinical and assessment skills
• Ability to work in a fast-paced environment and handle stressful situations professionally

Responsibilities

• Triages phone calls and ensures callers’ needs are met efficiently with excellent customer service
• Provides and manages direct care to patients and families incorporating psychosocial, spiritual, cultural, physical and biological components
• Handles clinical inquiries related to the organization’s services; explains benefits and coordinates care
• Gathers information and documentation to ensure complete patient records
• Enters data into EMR and tracks patient referral files
• Provides reassurance to patients and families and coordinates in-person visits when needed
• Assists patients to achieve comfort and coordinates with interdisciplinary teams
• Documents patient/family contact information and communicates with IDG

Skills

RN license

BLS certification

English communication

Critical thinking

Time management

Customer service

Emotional resilience

Listening / probing

Tools

EMR/EHR system

MS Office

Job description

Capital Caring Health in Washington, DC area seeks an RN Day Triage to provide telephonic and ad hoc support to patients and families. The RN, Day Triage will establish and maintain positive relationships with team members, patients/families, and referral resources.

This is a day-shift, non-remote position. It involves triaging calls, nursing assessment, EMR documentation, and coordinating in-person visits as needed to ensure timely care and high-quality service for patients and families.