RN Clinical Support Coach & Mentor

HCA Healthcare; Richmond (VA); On-site; USD 106,398,000 - 159,545,000; Full time

Benefits offered by this job

Comprehensive benefits

Time off programs

401(k) Plan with match

Job summary

Henrico Doctors' Hospital is seeking a Clinical Support Coordinator (RN) to mentor new graduates and transitioning nurses, rounding on units, guiding clinical development, and delivering safe, high‑quality care.

Required qualifications include BSN preferred, VA RN license or compact, ACLS/BLS, NRP, PALS, Nonviolent Crisis Intervention, and at least two years ER experience; the role emphasizes learning, patient safety, and teamwork.

Qualifications

• Graduate of an accredited school of nursing, BSN preferred.
• Current RN VA license or has a compact multistate license.
• Advanced Cardiac Life Support must be obtained within 30 days of employment start date.
• Basic Cardiac Life Support must be obtained within 30 days of employment start date.
• Neonate Resuscitate must be obtained within 1 year of employment start date
• PALS Pediatric Advanced Life Support must be obtained within 1 year of employment start date.
• Nonviolent Crisis Intervention must be obtained within 90 days of employment start date.
• Required 2 years of emergency room experience.

Responsibilities

• Rounding on nursing units to observe care, provide in-the-moment coaching, and reinforce safe, quality nursing practice
• Guiding new and transitioning nurses through skill development, clinical judgment, care planning, and escalation processes
• Providing hands-on support during rapid responses and codes, including feedback and clinical debriefs to reinforce learning
• Teaching, demonstrating, and troubleshooting essential nursing skills while identifying shared learning needs to strengthen training
• Reinforcing safety standards, regulatory expectations, and communication best practices (AIDET, Teach-Back, Narrating Care)
• Partnering with unit leaders to support nurse growth, improve practice, and foster accountability, safety, and teamwork

Skills

Advanced Cardiac Life Support (ACLS)

Basic Cardiac Life Support (BLS)

Neonatal Resuscitation Program (NRP)

PALS Pediatric Advanced Life Support

Nonviolent Crisis Intervention

ER experience

Education

RN license in VA (or compact)

BSN preferred

Job description

Henrico Doctors' Hospital is seeking a Clinical Support Coordinator (RN) to mentor new graduates and transitioning nurses, rounding on units, guiding clinical development, and delivering safe, high‑quality care.

Required qualifications include BSN preferred, VA RN license or compact, ACLS/BLS, NRP, PALS, Nonviolent Crisis Intervention, and at least two years ER experience; the role emphasizes learning, patient safety, and teamwork.