Clinical Support Coordinator Emergency Room RN

HCA Healthcare; Richmond (VA); On-site; USD 106,398,000 - 159,545,000; Full time

Benefits offered by this job

Comprehensive benefits

Time off programs

401(k) Plan with match

Job summary

Henrico Doctors' Hospital is seeking a Clinical Support Coordinator (RN) to mentor new graduates and transitioning nurses, rounding on units, guiding clinical development, and delivering safe, high‑quality care.

Required qualifications include BSN preferred, VA RN license or compact, ACLS/BLS, NRP, PALS, Nonviolent Crisis Intervention, and at least two years ER experience; the role emphasizes learning, patient safety, and teamwork.

Qualifications

• Graduate of an accredited school of nursing, BSN preferred.
• Current RN VA license or has a compact multistate license.
• Advanced Cardiac Life Support must be obtained within 30 days of employment start date.
• Basic Cardiac Life Support must be obtained within 30 days of employment start date.
• Neonate Resuscitate must be obtained within 1 year of employment start date
• PALS Pediatric Advanced Life Support must be obtained within 1 year of employment start date.
• Nonviolent Crisis Intervention must be obtained within 90 days of employment start date.
• Required 2 years of emergency room experience.

Responsibilities

• Rounding on nursing units to observe care, provide in-the-moment coaching, and reinforce safe, quality nursing practice
• Guiding new and transitioning nurses through skill development, clinical judgment, care planning, and escalation processes
• Providing hands-on support during rapid responses and codes, including feedback and clinical debriefs to reinforce learning
• Teaching, demonstrating, and troubleshooting essential nursing skills while identifying shared learning needs to strengthen training
• Reinforcing safety standards, regulatory expectations, and communication best practices (AIDET, Teach-Back, Narrating Care)
• Partnering with unit leaders to support nurse growth, improve practice, and foster accountability, safety, and teamwork

Skills

Advanced Cardiac Life Support (ACLS)

Basic Cardiac Life Support (BLS)

Neonatal Resuscitation Program (NRP)

PALS Pediatric Advanced Life Support

Nonviolent Crisis Intervention

ER experience

Education

RN license in VA (or compact)

BSN preferred

Job description

Hourly Wage Estimate: $37.12 - $55.68 / hour

Learn more about the benefits offered ( https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards ) for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you fully equipped. Ongoing clinical education to improve your skills. As a Registered Nurse at Henrico Doctors' Hospital, you’ll have all the staffing support, technology and resources you need to deliver safe, high-quality care—so you can focus on what you do best.

Job Summary and Qualifications

New nurses shape the future of patient care, and the support they receive directly impacts how well they deliver it. As a Clinical Support Coordinator, you will be a trusted clinical mentor who helps new graduate nurses and nurses moving into new specialties understand their roles, grow their clinical skills, and deliver safe, quality care. By rounding on units, guiding real-time learning, and coaching in critical moments, you will strengthen confidence, improve practice, and help care teams improve more lives in more ways.

Your responsibilities will include:

• Rounding on nursing units to observe care, provide in-the-moment coaching, and reinforce safe, quality nursing practice

• Guiding new and transitioning nurses through skill development, clinical judgment, care planning, and escalation processes

• Providing hands-on support during rapid responses and codes, including feedback and clinical debriefs to reinforce learning

• Teaching, demonstrating, and troubleshooting essential nursing skills while identifying shared learning needs to strengthen training

• Reinforcing safety standards, regulatory expectations, and communication best practices (AIDET, Teach-Back, Narrating Care)

• Partnering with unit leaders to support nurse growth, improve practice, and foster accountability, safety, and teamwork

What qualifications you will need:

• Graduate of an accredited school of nursing, BSN preferred.

• Current RN VA license or has a compact multistate license.

• Advanced Cardiac Life Support must be obtained within 30 days of employment start date.

• Basic Cardiac Life Support must be obtained within 30 days of employment start date.

• Neonate Resuscitate must be obtained within 1 year of employment start date

• PALS Pediatric Advanced Life Support must be obtained within 1 year of employment start date.

• Nonviolent Crisis Intervention must be obtained within 90 days of employment start date.

• Required 2 years of emergency room experience.

Benefits

Henrico Doctors' Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location

Established in 1974, Henrico Doctors' Hospital is a 340-bed community hospital offering cardiology, gastroenterology, neurology, oncology, physical therapy, women's services and a 24/7 emergency department. Operated by HCA Healthcare, Henrico Doctors' Hospitals consists of three community campuses - Henrico, Parham, and Retreat Doctors' Hospitals along with a free-standing emergency center, Hanover Emergency Center. Envisioned, founded and supported by a group of independent physicians looking to provide high-quality care in an accessible community setting, Henrico Doctors' proudly remains committed to providing patients with the best care possible.

"Nurses are essential to the delivery of healthcare and serve as its foundation. At HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future."

Erica Rossitto, MBA/HCM, BSN, RN, NEA-BC

Senior Vice President and Chief Nurse Executive

HCA Healthcare

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.