RN Case Manager — Complex Care & Community Health

Lynn Community Health Center; Lynn (MA); On-site; USD 52,000 - 70,000; Full time

Job summary

Lynn Community Health Center in Lynn, MA is seeking an RN Case Manager to join our Complex Care Management Team. You will coordinate care for enrollees with complex and/or chronic conditions, delivering face-to-face, phone, or home-based support to help enrollees understand their illness and improve their health.

You will collaborate with a multidisciplinary team and work across FQHC, home office, or within enrollees' homes to provide comprehensive, patient-centered care.

Qualifications

• Bachelor’s Degree in Nursing.
• Current Massachusetts Registered Nurse license.
• Exceptional communication skills, both written and oral, ability to positively influence others with respect and compassion.
• Strong work ethic built on proactivity and teamwork.
• Ability to navigate ambiguity with the aid of structured problem-solving techniques.

Responsibilities

• Connect with enrollees in person at primary care locations, in-home, or other community settings; use phone when needed.
• Conduct comprehensive assessments of medical, behavioral, and social needs to identify gaps and barriers to improved health.
• Create and implement care plans with the enrollee and care team to address identified needs within timeframes.
• Coordinate care as the contact point and advocate for enrollees and families, building trusted relationships.
• Educate enrollees and families, supporting self-management based on learning needs.
• Measure and improve quality outcomes for individual enrollees and the population served.

Skills

Assessment skills

Critical thinking

Communication

Teamwork

Organizational skills

Patient education

Education

BSN

Massachusetts RN license

Job description

Lynn Community Health Center in Lynn, MA is seeking an RN Case Manager to join our Complex Care Management Team. You will coordinate care for enrollees with complex and/or chronic conditions, delivering face-to-face, phone, or home-based support to help enrollees understand their illness and improve their health.

You will collaborate with a multidisciplinary team and work across FQHC, home office, or within enrollees' homes to provide comprehensive, patient-centered care.