RN Care Support Manager

Empath Health; West Palm Beach (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Retirement with company match

Wellness programs

5+ weeks PTO

CEU support

Tuition reimbursement

Advancement opportunities

Job summary

Trustbridge Hospice, part of Empath Health, seeks an RN Care Support Manager in West Palm Beach, FL, to supervise daily operations across Support Center, Clinical Staffing and Crisis Care. The role emphasizes regulatory compliance, performance metrics, and compassionate leadership within a mission-driven organization.

The ideal candidate has extensive RN experience in hospice and significant management background, with a track record of coaching teams and improving patient and family

Qualifications

• Requires Bachelor’s degree in nursing; RN licensure.
• Two years’ hospice experience with at least two years of management experience.
• Seven to ten total years’ experience as an RN preferred.

Responsibilities

• Oversee daily operations of assigned regions, including Support Center, Clinical Staffing, and Crisis Care in West Palm Beach.
• Ensure team decisions reflect agency policies and regulatory requirements.
• Monitor key financial indicators and metrics to measure and improve performance.
• Provide teaching, coaching and feedback to promote performance.
• Establish processes that promote learning and cross-department collaboration.
• Seek and respond to feedback from internal/external customers with urgency.

Skills

RN experience

Management experience

Hospice experience

Leadership

Education

Bachelor’s degree

Master’s degree preferred

Job description

RN Care Support Manager### RN Care Support ManagerApply: West Palm Beach, FL: Full time: Posted Today: JR100655**Trustbridge Hospice,** a member of Empath Health, is seeking an RN Care Support manager to oversee the daily operations of assigned regions, including Support Center, Clinical Staffing, and Crisis Care functions in our West Palm Beach office. **Since 1978,** Trustbridge Hospice has been honored to serve families across Palm Beach and Broward counties with compassionate, community-based care. Formed from the legacy of Hospice by the Sea and Hospice of Palm Beach County, we continue to provide comfort, dignity, and peace to those facing advanced illness.**What You'll Do**: * Ensures team decision making and care reflects knowledge of and compliance with agency policies & procedures and governing regulatory bodies.* Demonstrates an understanding of key financial indicators and metrics necessary to measure and improve performance.* Empowers and inspires others to engage in a broader vision of the organization, ensuring customer service excellence.* Provides effective teaching, coaching and feedback to promote optimal performance.* Establishes processes that promotes learning from other people, both within and across departments.* Seeks and responds to feedback from internal/external customers with a sense of urgency.* Continually works to implement systems, processes & best practices that make it enhance the patient/customer experience.**Why Join Empath Health?*** **Earn Competitive Pay:** Your skills and contributions are recognized and rewarded.* **Benefits & Wellness:** Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.* **Industry-Leading PTO:** 5+ weeks to rest, recharge, and live your Full Life.* **Grow Your Career:** CEU support, tuition reimbursement, and advancement opportunities.* **Make a Difference:** Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All. **What You'll Need*** Education and/or Experience: Bachelor’s degree (B.A.) from four-year college or university; Master’s degree preferred; or one to two years related experience and/or training; or equivalent combination of education and experience.* Two years’ Hospice experience with at least two years of management experience preferred.* Seven to ten total years’ experience as an RN preferred.**What You'll Find at Empath Health** Unified in empathy, we serve our communities through extraordinary Full Life Care for All. Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support. Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life. At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.