RN Care Support Manager

LE10005 Empath Payroll Services, LLC; United States; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

PTO 5+ weeks

Tuition reimbursement

CEU support

Job summary

Trustbridge Hospice, a member of Empath Health, seeks an RN Care Support manager in West Palm Beach to oversee daily operations across regional teams, including Support Center, Clinical Staffing, and Crisis Care. The role requires strong leadership, regulatory compliance, and a focus on patient experience.

Competitive pay, strong benefits, and a supportive culture are offered. You’ll lead a team with a focus on clinical excellence, staff development, and operational efficiency, ensuring

Qualifications

• Must have Bachelor’s degree (B.A.) from four-year college or university; Master’s degree preferred.
• Two years’ Hospice experience with at least two years of management experience preferred.
• Seven to ten total years’ experience as an RN preferred.

Responsibilities

• Ensures team decision making and care aligns with agency policies, procedures, and regulatory bodies.
• Demonstrates understanding of financial indicators and metrics to measure and improve performance.
• Empowers and inspires others to engage in a broader vision and customer service excellence.
• Provides effective teaching, coaching and feedback to promote optimal performance.

Skills

Leadership

Coaching

Teaching

Regulatory compliance

Financial acumen

Education

Bachelor’s degree with Master’s preferred

Two years Hospice leadership/management

RN with 7–10 years total nursing experience

Job description

Trustbridge Hospice, a member of Empath Health, is seeking an RN Care Support manager to oversee the daily operations of assigned regions, including Support Center, Clinical Staffing, and Crisis Care functions in our West Palm Beach office. Since 1978, Trustbridge Hospice has been honored to serve families across Palm Beach and Broward counties with compassionate, community-based care. Formed from the legacy of Hospice by the Sea and Hospice of Palm Beach County, we continue to provide comfort, dignity, and peace to those facing advanced illness.

What You'll Do:

Ensures team decision making and care reflects knowledge of and compliance with agency policies & procedures and governing regulatory bodies. Demonstrates an understanding of key financial indicators and metrics necessary to measure and improve performance. Empowers and inspires others to engage in a broader vision of the organization, ensuring customer service excellence. Provides effective teaching, coaching and feedback to promote optimal performance. Establishes processes that promotes learning from other people, both within and across departments. Seeks and responds to feedback from internal/external customers with a sense of urgency. Continually works to implement systems, processes & best practices that make it enhance the patient/customer experience.

Why Join Empath Health?

Earn Competitive Pay: Your skills and contributions are recognized and rewarded.

Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.

Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life Care for All.

Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.

Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You'll Need Education and/or Experience:

Bachelor’s degree (B.A.) from four-year college or university; Master’s degree preferred; or one to two years related experience and/or training; or equivalent combination of education and experience. Two years’ Hospice experience with at least two years of management experience preferred. Seven to ten total years’ experience as an RN preferred.

What You'll Find at Empath Health

Unified in empathy, we serve our communities through extraordinary Full Life Care for All. Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support. Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life. At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful. Unified in empathy, we serve our communities through extraordinary Full Life Care for All. Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida—including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support. Full Life Care means caring for the whole person—body, mind, and spirit—with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life. At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.

Empath Health is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is Empath Health's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, Empath Health will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made Empath Health aware of his/her disability, unless doing so would cause an undue hardship to Empath Health. If you are an applicant and need a reasonable accommodation when applying for job opportunities within Empath Health or to request a reasonable accommodation to utilize Empath Health's online employment application, please contact [e-mail].

Workplace Discrimination is Illegal. For more information, please refer to this machine-readable PDF to Know Your Rights: Workplace Discrimination is Illegal. If viewing in HTML, please see Know Your Rights: Workplace Discrimination is Illegal in English or Know Your Rights: Workplace Discrimination is Illegal in Spanish.

We’re Empath, and We’re Here to Redefine Healthcare Pretty bold statement, we know, but boldness is in our bones. We were founded more than 45 years ago with a transformative belief: that people should have a say in their healthcare. What started as a volunteer movement has transformed into an integrated network composed of thousands of colleagues and volunteers serving tens of thousands of individuals each day. And the best part? We're just getting started. Whether you're into hands-on patient care or more the Excel formula type, we've got a place for you on Team Empath. It takes all of us to provide Full Life Care. Are you ready to join Team Empath?