RMA Process Engineer (Electronics)

FII; Durham (NC); On-site; USD 80,000 - 100,000; Full time

Job summary

FII in Durham is seeking a Product Engineer who will oversee the RMA service lifecycle. The role requires collaboration across teams to ensure product quality. Responsibilities include managing manufacturing processes, designing RMA procedures, and reviewing specifications with customers. Ideal candidates should possess a Bachelor's degree in Electrical Engineering and have significant engineering experience, especially in electronics. Strong problem-solving skills and proficiency with Microsoft Office are essential.

Qualifications

• 5 years or more of Product Engineer experience preferred.
• 2 years of Electronics Manufacturing experience preferred.

Responsibilities

• Oversee manufacturing processes to ensure productivity and safety.
• Design RMA process referencing product manufacturing processes.
• Review product specifications with customer teams.
• Determine and select product BOM for RMA material usage.
• Communicate with customers during RMA process to review specifications.
• Maintain BOM and processes through cloud systems.
• Ensure proper distribution of tools and equipment for production.
• Create or revise product SOPs for RMA work.
• Manage production processes once operational.

Skills

Experience in managing electronic tools

PCB/PCBA experience

Ability to read electrical schematics

Analytical and problem-solving skills

Proficient in software and hardware systems

Skilled with Microsoft Office

Excellent communication skills

Organizational skills

Attention to detail

Strong intrapersonal skills

Education

Bachelor’s degree in electrical engineering or similar

Job description

FII in Durham is seeking a Product Engineer who will oversee the RMA service lifecycle. The role requires collaboration across teams to ensure product quality. Responsibilities include managing manufacturing processes, designing RMA procedures, and reviewing specifications with customers. Ideal candidates should possess a Bachelor's degree in Electrical Engineering and have significant engineering experience, especially in electronics. Strong problem-solving skills and proficiency with Microsoft Office are essential.