RMA & Product Sustaining Engineer — Power Electronics

Delta Electronics Americas; Plano (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A global electronics company in Plano, Texas, is seeking a Product Sustaining Engineer/RMA Engineer to oversee the Return Material Authorization process. This role involves managing warranty claims, coordinating repairs, and ensuring quality standards. Candidates should have a Bachelor's degree in Engineering and 3+ years of relevant experience, with strong problem-solving and communication skills. The position offers opportunities for professional development and involvement in operational enhancements.

Qualifications

• 3+ years of experience in RMA processes or related field in electronics.
• Familiarity with warranty verification and failure analysis.
• Understanding of PDU, PSU, UPS, and rack systems is a plus.

Responsibilities

• Oversee the Return Material Authorization (RMA) process.
• Analyze failure data and ensure compliance with standards.
• Serve as primary contact for RMA-related queries.

Skills

RMA processes

Quality assurance

Data collection and reporting

Electronic components knowledge

Excellent communication

Problem-solving abilities

Collaboration with teams

Education

Bachelor’s degree in Engineering or related field

Job description

A global electronics company in Plano, Texas, is seeking a Product Sustaining Engineer/RMA Engineer to oversee the Return Material Authorization process. This role involves managing warranty claims, coordinating repairs, and ensuring quality standards. Candidates should have a Bachelor's degree in Engineering and 3+ years of relevant experience, with strong problem-solving and communication skills. The position offers opportunities for professional development and involvement in operational enhancements.