Riverfront Hotel General Manager - People & Profit

Avion Hospitality; Memphis (TN); On-site; USD 140,000 - 240,000; Full time

Job summary

The General Manager at Hyatt Centric Beale Street, Memphis, is the strategic and cultural leader for Avion Hospitality, driving profitability through revenue growth, cost control, and exceptional guest experiences. This role balances visible leadership with community engagement, developing managers, ensuring service standards, and maintaining a people-first culture in a riverfront setting.

Reporting to Avion Hospitality, you will oversee operations, brand compliance, and strategic partnerships

Qualifications

• At least 6 years of progressive hotel leadership experience.
• 4-year degree in Hospitality Management or related field with 4–5 years of relevant experience.
• 2-year degree in Hospitality Management or related field with 5–6 years of relevant experience.
• Proficiency in Microsoft Windows, Excel, Word, and hospitality systems.

Responsibilities

• Lead profitability through revenue generation, cost control, and accurate forecasting.
• Partner with Sales and Marketing to ensure proactive sales efforts, including daily ATOM meetings, top account engagement, and client hosting.
• Conduct weekly and monthly staff meetings, training sessions, and financial reviews.
• Ensure compliance with operational, accounting, and HR standards.
• Oversee property maintenance, cleanliness, and brand standards compliance.
• Develop and mentor department managers and management trainees for future leadership roles.

Skills

Leadership

Financial acumen

Communication skills

Problem solving

Education

4-year hospitality degree

2-year hospitality degree

Tools

Microsoft Windows

Excel

Word

Hospitality systems

Job description

The General Manager at Hyatt Centric Beale Street, Memphis, is the strategic and cultural leader for Avion Hospitality, driving profitability through revenue growth, cost control, and exceptional guest experiences. This role balances visible leadership with community engagement, developing managers, ensuring service standards, and maintaining a people-first culture in a riverfront setting.

Reporting to Avion Hospitality, you will oversee operations, brand compliance, and strategic partnerships