Risk Team Lead: AI-Enhanced Client Retention & Growth

present of AI; New York (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

WithCoverage is seeking a lead-level Operations leader in New York, NY or Philadelphia, PA to own client retention, service quality, and new placements for a growing team of risk advisors. You will guide program design across lines including property, casualty, workers comp, auto and cyber, and manage a team against targets.

A strong candidate has 8–12 years in commercial insurance or risk work, demonstrated people management, and can explain complex coverage to senior executives in clear

Qualifications

• 8–12 years in commercial insurance or risk work.
• Managed people against targets.
• Able to explain complex coverage to senior executives in plain language.

Responsibilities

• Own client retention, service quality and new placements for a growing team of risk advisors.
• Guide program design across lines like property, casualty, workers comp, auto and cyber.
• Lead execution and drive results against targets.

Skills

People leadership

Quota management

Client communication

AI-enabled risk tools

Loss analysis

Tools

AI platform

Job description

WithCoverage is seeking a lead-level Operations leader in New York, NY or Philadelphia, PA to own client retention, service quality, and new placements for a growing team of risk advisors. You will guide program design across lines including property, casualty, workers comp, auto and cyber, and manage a team against targets.

A strong candidate has 8–12 years in commercial insurance or risk work, demonstrated people management, and can explain complex coverage to senior executives in clear