Lead Risk Advisor

present of AI; New York (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

WithCoverage seeks an Operations Lead in New York, NY or Philadelphia, PA. The role runs a portfolio of business client accounts from start to finish and leads risk reviews with senior executives.

The advisor explains coverage gaps clearly, writes repeatable playbooks for a specific industry group, and passes client insights to product, operations and underwriting teams.

Qualifications

• Several years in commercial insurance, risk management or client advising.
• Ability to lead risk reviews with senior executives.
• Write repeatable client playbooks and share insights with teams.

Responsibilities

• Run a set of business client accounts from start to finish and lead risk reviews with senior executives.
• Write repeatable playbooks for a specific industry group.
• Pass client insights to product, operations and underwriting teams.

Skills

Commercial insurance

Risk management

Client advisory

Playbooks writing

Stakeholder communication

Job description

Operations New York, NY or Philadelphia, PA Lead level

The role is to run a set of business client accounts from start to finish and lead risk reviews with senior executives. That means spotting gaps in coverage and explaining fixes clearly. A strong candidate has several years in commercial insurance, risk management or client advising, stays calm in high-stakes talks, and is curious about how clients' businesses work. The role also involves writing repeatable playbooks for a specific industry group and passing client insights to product, operations and underwriting teams.

How it fits the AI era

The company runs on its own software that gives both staff and AI agents a view of policies, exposures, claims and billing. That likely takes over a lot of the routine tracking and paperwork, so the advisor's time shifts toward analysis and conversation. What stays human is earning an executive's trust, judging which risks truly matter for a given business, and explaining tradeoffs in plain terms.

How it builds AI experience

Someone in this role would work daily alongside an AI-supported brokerage platform and help shape how it is used, since the playbooks and feedback to the product team feed back into the system. To build that experience beforehand, practice using AI tools to summarize policies and draft risk review materials, then check the results against your own insurance knowledge. Being able to say where AI helped and where human judgment was needed is a useful skill to show.

Worth showing

• Commercial insurance account management
• Spotting coverage gaps
• Writing repeatable client playbooks
• Working with product and ops teams

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About WithCoverage

WithCoverage replaces traditional insurance brokers with a team of experts and an AI platform, per the company.