Risk Management Specialist - Norfolk, VA

Xylem Tree Experts; Norfolk (VA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401K

Job summary

Xylem Tree Experts is seeking a Risk Management Specialist to oversee the organization’s insurance and risk management program, with emphasis on workers’ compensation claims. The role requires collaboration across departments to identify and mitigate risks that could impact safety, reputation, or finances.

This in-office position is based in Norfolk, VA. Ideal candidates will bring experience in risk identification, incident management, claims intake and adjustments, and employee relations,

Qualifications

• Experience in risk management and workers compensation.
• Strong data analysis and reporting skills.
• Ability to manage multiple initiatives and projects.

Responsibilities

• Provide risk consulting and guide to implementing solutions.
• Analyze data, identify risks and trends, and support risk assessments and audits.
• Coordinate risk management efforts across departments and with partner groups.
• Conduct incident response activities and manage risk-related investigations.
• Ensure documentation is audit-defensible and compliant with regulations.
• Monitor issues/events to observe trends and inform business decisions.
• Balance priorities to drive business value and support team objectives.

Skills

Risk management

Data analysis

Project management

Communication

Problem-solving

Cross-functional collaboration

Job description

The Risk Management Specialist will oversee the organization’s comprehensive insurance and risk management program, assessing and identifying risks that could impede the organization's reputation, safety, security, or financial success. This role will also have a heavy emphasis on workers compensation claims.

Ideal candidates will have experience in customer relations, project management, accident response management, claims intakes and adjustments, and employee relations. This role is in-office in Norfolk, VA.

Essential Functions

• Provides risk consulting in multiple business areas and guides to implementing solutions.
• Analyzes data, influences others to identify risks and trends, and proactively provides oversight and guidance during risk assessments, incidents, and audits.
• Supports collaborative environments between other risk team members and various partner groups to create an integrated and seamless risk experience for the organization.
• Executes challenge activities to elevate areas of suspected risk and to gain assurance that risk‑taking groups are appropriately representing their departments.
• Ensures challenges are adequately documented and are audit‑defensible.
• Consults on Issue/Event analysis to observe trends and insights on changes to business departments.
• Balances multiple priorities to help drive business value and support team objectives while managing tasks and activities related to risk management initiatives.

Competencies

• Knowledge of the changing regulatory environment and understanding the impact it may have on the business.
• Knowledge of functional reviews, root cause analysis, and operational risk analysis.
• Knowledge of risk solutions and their alignment with business initiatives.
• Skill in problem‑solving and analysis with attention to detail.
• Skill in concisely communicating complex topics to leadership.
• Ability to communicate effectively, collaboratively, and problem‑solve effectively with employees across various levels of the organization.
• Ability to foster a culture of collaboration.
• Ability to prioritize well and communicate in both written and verbal forms.
• Ability to coordinate risk management/safety efforts throughout various departments.

This position requires employee to be able to pass a background check and drug screen as required for this job.

Work Authorization Requirements

Must meet I‑9 requirements. This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

Affirmative Action/EEO statement:

Xylem Tree Experts and Kendall Vegetation Services provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Reasonable Accommodation Statement

XKIG is an equal opportunity employer and complies with all federal, state, and local nondiscrimination laws, including the ADA. If you need a reasonable accommodation during the application or hiring process, please contact our Talent Acquisition team at 877‑418‑2999.

Benefits Offered

• This is a full‑time position that offers health insurance benefits for medical, vision, and dental, as well as the option for enrollment in a 401K.

Paid Time Off (PTO)

• Eligibility and accrual timelines vary by position with some roles gaining PTO immediately and others becoming eligible after a set period of employment. Details are provided during the hiring process and may vary for Union hires.

AI Usage Disclaimer

As part of our commitment to efficiency and innovation, we may use artificial intelligence (AI) tools during the recruiting and onboarding processes. These tools assist with tasks such as resume screening, interview scheduling, and communication. All decisions regarding hiring and employment are ultimately made by our human team. If you have questions or concerns about this process, please contact our HR department.