Billing Specialist - Norfolk, VA

Xylem Tree Experts; Norfolk (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401K

Job summary

Xylem Tree Experts in Norfolk, VA is seeking a Billing Specialist to prepare customer billing weekly for a defined territory and perform related administrative tasks. You will manage billing for fixed-price and hourly jobs, maintain equipment records, and update contract details in our systems.

The ideal candidate will have billing experience, be bilingual in English and Spanish, and demonstrate strong time management, accuracy, and Excel skills.

Qualifications

• High School diploma or education equivalent required.
• Must pass background check and drug screen.
• Bilingual English and Spanish preferred.

Responsibilities

• Prepare weekly customer billing for a specific territory and perform related admin tasks.
• Track billing for fixed-price and hourly jobs and prepare weekly invoices.
• Maintain equipment locations and update HRIS with employee changes.
• Review and understand contracts and billing rules for accurate invoicing.
• File and mail documents to field staff as needed.

Skills

Time management

Organization

Communication

Attention to detail

Multi-tasking

Team player

Education

High School diploma or equivalent

Tools

Excel

Job description

The Billing Specialist prepares customer billing weekly for a specific geographic territory and performs administrative tasks for employees in that territory. Bilingual candidates in English and Spanish are preferred. Previous experience in billing is required.

Supervisory Responsibilities

The Contract Specialist does not have any direct reports.

Essential Functions

• Prepare weekly payroll by review and approval of time and prepare the quick entry spreadsheet for upload to HRIS.
• Track fixed price job progress and billing of those jobs.
• Prepare weekly invoice for hourly jobs.
• Maintain location of weekly equipment.
• Maintain knowledge of your utility customers’ contracts including billing rates, overtime rules, storm rules, fuel billing, expiration dates, etc. as they relate to employee changes.
• Enter information into HRIS pertaining to employee changes.
• File various documents.
• Mail various documents and items to field supervisory employees.

Competencies

• Excellent time management, organization, and communication skills.
• Proven ability to work in a fast-paced environment while maintaining accuracy and timeliness with tasks and assignments.
• Excellent attention to detail and ability to multi-task.
• Ability to work under time constraints.
• Intermediate Excel skills.
• Excellent written and verbal communication skills.
• Proven ability to be a team player across different levels of an organization.

Required Education And Experience

• High School diploma or education equivalent required.

Position requires employee to be able to pass a background check and drug screen as required for this job.

Work Authorization Requirements

Must meet I-9 requirements.

Affirmative Action/EEO statement

Xylem Tree Experts and Kendall Vegetation Services provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Reasonable Accommodation Statement

XKIG is an equal opportunity employer and complies with all federal, state, and local nondiscrimination laws, including the ADA. If you need a reasonable accommodation during the application or hiring process, please contact our Talent Acquisition team at 877-418-2999.

Benefits Offered

• This is a full-time position that offers health insurance benefits for medical, vision, and dental, as well as the option for enrollment in a 401K.

Paid Time Off (PTO)

Eligibility and accrual timelines vary by position with some roles gaining PTO immediately and others becoming eligible after a set period of employment. Details are provided during the hiring process and may vary for Union hires.

AI Usage Disclaimer

As part of our commitment to efficiency and innovation, we may use artificial intelligence (AI) tools during the recruiting and onboarding processes. These tools assist with tasks such as resume screening, interview scheduling, and communication. All decisions regarding hiring and employment are ultimately made by our human team. If you have questions or concerns about this process, please contact our HR department.