Risk & Disputes Analytics Intern

United States Digital Space LLC; United States; Remote; USD 8,100 - 9,700; Full time

Job summary

United States Digital Space LLC is seeking a Risk & Disputes Intern to join our fast-paced team. This paid internship offers exposure to card and ACH disputes, collaboration with fraud and disputes teams, and opportunities to learn modern fraud prevention techniques.

You will analyze transactions, support SLA targets, and leverage AI tools like Claude to improve productivity. A strong data mindset, attention to detail, and excellent communication are essential for success in this role.

Qualifications

• Experience analyzing data to support fast decisions in a dynamic environment.
• Strong attention to detail with the ability to multitask across multiple cases.
• Excellent problem-solving and analytical skills with data-driven reasoning.
• Clear communication skills for cross-functional collaboration.
• Ability to work independently after training and take initiative.

Responsibilities

• Investigate disputed credit/debit card and ACH transactions and resolve within SLA.
• Work cross-functionally with fraud and disputes teams to determine next steps on a case-by-case basis.
• Analyze individual transactions using internal policies to identify patterns or trends.
• Understand our systems and tools; investigate account patterns through data analysis.
• Collaborate with analysts, operations, data scientists and engineering to improve loss prevention mechanisms.
• Learn and maintain domain knowledge of fraud prevention techniques and technologies.
• Maintain or exceed SLAs for timely resolution of queued cases to minimize losses.
• Handle escalations professionally from internal and external stakeholders.
• Demonstrated experience using Claude or equivalent LLM tools to enhance productivity.

Skills

Data analysis

Attention to detail

Problem solving

Communication

Self-starting

Team collaboration

Tools

Claude or LLM tools

Job description

United States Digital Space LLC is seeking a Risk & Disputes Intern to join our fast-paced team. This paid internship offers exposure to card and ACH disputes, collaboration with fraud and disputes teams, and opportunities to learn modern fraud prevention techniques.

You will analyze transactions, support SLA targets, and leverage AI tools like Claude to improve productivity. A strong data mindset, attention to detail, and excellent communication are essential for success in this role.