Rising Store Leader: Front-End & Pharmacy Ops

Walgreens; Chattanooga (TN); On-site; USD 47,000 - 72,000; Full time

Job summary

Walgreens is seeking an experienced Store Manager/ESM to supervise customer service associates and manage front-end operations fully. You will support the Store Manager in achieving company deliverables, lead recruitment and performance management, and ensure merchandising, asset protection, and profitability.

In this role you will coach front-end and pharmacy teams, drive customer satisfaction, monitor service metrics, and collaborate with external partners to expand community outreach.

Qualifications

• Bachelor’s degree with a solid academic record or completion of Walgreens Community Internship Program.
• Demonstrated leadership abilities with professional ethics, self-motivation, and strong communication.
• Completion of Store Manager training program (LEAP) or Walgreens Leadership Essentials within 12 weeks for ESM role.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule including extended days, evenings, and weekend hours.
• Willingness to accept promotion into a Store Manager position, potentially requiring relocation.
• Ability to transfer to other Walgreens retail assets within the same hiring area.

Responsibilities

• Supervises customer service associates and designated hitters and manages front end operations.
• Assists Store Manager with overall store operations and profitability; supports community outreach opportunities.
• Leads recruiting, hiring, performance management, and discipline for team members.
• Monitors customer service and coaches on front-end and pharmacy performance; drives loyalty and issue resolution.
• Analyzes store performance data and drives improvements; supports pharmacy during busy periods.

Skills

Leadership

Communication

Business acumen

English fluency

Flexibility

Education

Bachelor’s degree

Job description

Walgreens is seeking an experienced Store Manager/ESM to supervise customer service associates and manage front-end operations fully. You will support the Store Manager in achieving company deliverables, lead recruitment and performance management, and ensure merchandising, asset protection, and profitability.

In this role you will coach front-end and pharmacy teams, drive customer satisfaction, monitor service metrics, and collaborate with external partners to expand community outreach.