Rising Restaurant Leader: Director in Training

Chick-fil-A; Raleigh (NC); On-site; USD 52,000 - 74,000; Full time

Job summary

Chick-fil-A Raleigh seeks a Director in Training to oversee operations, training, and HR within the restaurant. You will own area results, develop leaders, and drive brand standards across quality, safety, and guest experience.

Expect to lead strategic initiatives, manage staffing, and partner with the Director Team to improve systems. The program emphasizes growth, communication, and accountable leadership in a fast-paced retail environment.

Qualifications

• Think strategically and communicate business goals clearly.
• Demonstrate time management and multitask across areas.
• Develop and coach leaders while upholding Chick-fil-A values.

Responsibilities

• Fully own area processes, results, and staffing.
• Set strategy for operational systems and processes.
• Develop strong leaders in the restaurant.
• Lead team toward achieving performance metrics.
• Ensure documentation of area systems and guidelines.
• Drive brand standards for food quality, safety, and guest experience.
• Explore new ways to improve operations.
• Create a positive restaurant environment for guests and team.
• Analyze and improve metrics like throughput and costs.
• Prepare for 3rd party audits and support leadership meetings.

Skills

Strategic thinking

Effective communication

Time management

Adaptability

Leadership development

Owner mindset

Job description

Chick-fil-A Raleigh seeks a Director in Training to oversee operations, training, and HR within the restaurant. You will own area results, develop leaders, and drive brand standards across quality, safety, and guest experience.

Expect to lead strategic initiatives, manage staffing, and partner with the Director Team to improve systems. The program emphasizes growth, communication, and accountable leadership in a fast-paced retail environment.