Rink Operations Associate—Flexible Hours & Guest Experience

The Rinks; Ice (KY); On-site; USD 24,000 - 34,000; Full time

Job summary

The Rinks is hiring an Operations Associate to support daily rink operations and guest services across various areas, including front desk, skate counter, snack bar, skate guard, and scorekeeping. The role emphasizes customer service, cash handling, and safety during public sessions at The Rinks facility.

Starting pay is $21.00 per hour. Flexibility to work weekends, holidays, and evenings is required, with opportunities to contribute to events and tournaments. Prior rink experience is a plus.

Qualifications

• Must be 16 years of age or older.
• Service-minded, enthusiastic, and energetic.
• Strong interpersonal and communication skills.
• Able to work weekends, holidays, and nights.
• Rink operations experience is a plus.

Responsibilities

• Greet and assist Guests throughout the facility.
• Operate POS and perform daily cash-handling activities.
• Distribute skates and assist with size selection.
• Maintain safety and cleanliness across areas.
• Provide outstanding customer service during events.

Skills

Age 16+

Service minded

Quality service

Interpersonal skills

Customer-focused

Fast-paced environment

Flexible schedule

Basic math/writing

Rink experience

Education

Education: Less Than High School

Tools

POS system

Job description

The Rinks is hiring an Operations Associate to support daily rink operations and guest services across various areas, including front desk, skate counter, snack bar, skate guard, and scorekeeping. The role emphasizes customer service, cash handling, and safety during public sessions at The Rinks facility.

Starting pay is $21.00 per hour. Flexibility to work weekends, holidays, and evenings is required, with opportunities to contribute to events and tournaments. Prior rink experience is a plus.