Rideshare Auto Claims Adjuster — Remote

Reserv; United States; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Family leave

Work from anywhere

Laptop & monitor

Job summary

Reserv is seeking a Commercial Auto Claims Adjuster to handle rideshare-focused auto physical damage claims. You’ll manage high-volume claims, verify coverage, negotiate settlements, coordinate repairs, and pursue subrogation when appropriate.

Required: 3+ years in ride-share APD claims, active adjuster license, willingness to travel, and a Bachelor’s degree or equivalent. Commercial auto experience is a plus. Join a team that values empathy, speed, and data-driven improvements.

Qualifications

• Minimum of 3 years of experience on point and concentrated in Ride Share APD claims adjusting, ideally with:
• First-party comp & collision
• Third-party property damage and bodily injury
• Total loss and liability investigations
• Experience with Ride Share (or TNC/Livery) is required.

Responsibilities

• Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests
• Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action
• Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim
• Coordinate the repair of damaged vehicles and assist with rental reimbursement
• Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss
• Ensure compliance with specific state regulations, policy provisions, and standard operating procedures
• Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority
• Provide input for continuous development of claims guidelines, best practices, and process improvements
• Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim
• Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications

Skills

Ride Share APD claims adjusting

Active adjuster license

Willingness to travel

Education

Bachelor’s degree

Job description

Reserv is seeking a Commercial Auto Claims Adjuster to handle rideshare-focused auto physical damage claims. You’ll manage high-volume claims, verify coverage, negotiate settlements, coordinate repairs, and pursue subrogation when appropriate.

Required: 3+ years in ride-share APD claims, active adjuster license, willingness to travel, and a Bachelor’s degree or equivalent. Commercial auto experience is a plus. Join a team that values empathy, speed, and data-driven improvements.