Rideshare Auto Claims Specialist

Reserv Claims Analysis, LLC; Atlanta (GA); Hybrid; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Vision and dental coverage

401(k) plan with company matching

Generous PTO

Job summary

Reserv Claims Analysis, LLC is seeking highly organized Commercial Auto Claims Adjusters to join our team supporting rideshare auto physical damage claims. You will interact directly with rideshare drivers and third parties, manage high-volume claims, and help refine our claims processes with product and engineering teams.

This role emphasizes empathy, urgency, and excellent customer service as you resolve claims while complying with state regulations and policies.

Qualifications

• Bachelor's degree required; lack of degree not a disqualifier if other qualifications are met.
• Minimum 3 years of ride share APD claims adjusting experience.
• Active adjuster license with willingness to obtain additional licenses within 60 days.

Responsibilities

• Provide prompt, courteous, high-quality customer service to policyholders and claimants via calls, claims filing, and requests.
• Gather information from customers to initiate claims and explain policy, coverage, and actions.
• Manage an inventory of claims, establish initial reserves, and adjust as needed.
• Coordinate vehicle repairs and assist with rental reimbursement.
• Identify subrogation and salvage opportunities and assess total loss.

Skills

Ride share claims

Analytical thinking

Customer service

Communication

Travel willingness

Education

Bachelor's degree

Job description

Reserv Claims Analysis, LLC is seeking highly organized Commercial Auto Claims Adjusters to join our team supporting rideshare auto physical damage claims. You will interact directly with rideshare drivers and third parties, manage high-volume claims, and help refine our claims processes with product and engineering teams.

This role emphasizes empathy, urgency, and excellent customer service as you resolve claims while complying with state regulations and policies.