Remote Rideshare Bodily Injury Claims Specialist

Reserv Claims Analysis, LLC; Atlanta (GA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance (nationwide)

401(k) with employer match

Generous PTO policy

Family leave after 8 months

Job summary

Reserv Claims Analysis, LLC seeks an organized, customer-focused Rideshare Bodily Injury Adjuster to manage bodily injury claims from rideshare incidents. You will be the main contact for injured parties, policyholders, attorneys, medical providers, and other stakeholders, delivering timely, fair, and compliant resolutions.

You will assess liability, evaluate treatment and injury severity, review documents, and negotiate settlements across rideshare exposure types.

Qualifications

• Bachelor's degree is required.
• 3+ years of rideshare claims adjusting experience, with both attorney-represented and unrepresented claims.
• Active adjuster license required: resident or DHS, with willingness to obtain licenses within 60 days.
• Willingness to travel for clients and claims needs.
• Knowledge of state regulations, policy provisions, and standard operating procedures.

Responsibilities

• Provide prompt, courteous, high-quality customer service to policyholders and claimants by handling calls, filing claims, and resolving requests.
• Manage inventory of litigated and non-litigated cases.
• Analyze auto claims to identify disputes, gather information, evaluate liability and damages, and negotiate settlements.
• Ensure compliance with state regulations, policy provisions, and SOPs.
• Manage non-litigation and litigation auto claim disputes, participate in mediations/arbitrations/court hearings, and communicate with clients and attorneys.
• Collaborate with defense and coverage counsel and with vendors to support strategic planning.
• Review legal documents and ensure compliance with suit-handling plans of action.
• Serve as Corporate Representative for discovery and depositions when needed.
• Analyze policy language to determine coverage decisions and draft related correspondence.
• Direct outside vendors, including defense counsel and independent adjusters, and manage costs.
• Maintain adjuster licenses and CE requirements.

Skills

Rideshare claims

Negotiation

Education

Bachelor's degree

Job description

Reserv Claims Analysis, LLC seeks an organized, customer-focused Rideshare Bodily Injury Adjuster to manage bodily injury claims from rideshare incidents. You will be the main contact for injured parties, policyholders, attorneys, medical providers, and other stakeholders, delivering timely, fair, and compliant resolutions.

You will assess liability, evaluate treatment and injury severity, review documents, and negotiate settlements across rideshare exposure types.