Ride Operator Ambassador

Visit Philadelphia; Tampa (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets for family/f

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

Busch Gardens in Tampa, FL is seeking ambassadors to deliver exceptional guest service and help maintain a safe, exciting park experience. You will monitor rides, assist guests with loading/unloading, and uphold safety guidelines while engaging with visitors and supporting various park operations.

Qualifications include at least 18 years old, strong English communication, excellent customer service, and the ability to lift up to 40 lbs.

Qualifications

• Minimum age 18 years.
• Strong English communication skills.
• Exceptional interpersonal abilities.
• Commitment to excellent customer service.
• Ability to lift, carry, push and pull up to 40 lbs.
• Ability to stand and walk for long periods.
• Comfort with heights.
• Successfully complete Red Cross CPR/AED trainings.
• Availability for varied schedules including nights, weekends, holidays.

Responsibilities

• Provide exceptional guest service and contribute to a fun, fast-paced environment.
• Monitor rides and ensure safety regulations are followed.
• Assist guests with loading and unloading from rides.
• Engage with guests while enforcing park safety guidelines.
• Participate in Red Cross and audit processes.
• Attend in-service meetings and cross-train to work in other park areas.
• Maintain cleanliness and professional appearance in the area.
• Report any unsafe situations.

Skills

English communication

Interpersonal skills

Customer service

Ability to lift 40 lbs

Comfort with heights

Safety training readiness

Education

At least 18 years old

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that’s just what its like to work here! As a key member of our team, you’ll play a major role in bringing happiness and excitement to people from around the world. If you’re dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Compensation: $14 per hour

What you get to do:

You’ll provide exceptional guest service while delivering the thrills and excitement we’re known around the world for. You will ensure excellent guest service by responding to and exceeding their requirements, expectations and needs. In all you do, you will consistently practice safe work habits, including the use of personal protection equipment (PPE). You will also:

• Monitor rides, following all safety regulations
• Ensure guests meet ride admission requirements
• Assist in loading and unloading guests from ride
• Interact with guests while implementing park safety guidelines
• Participate in American Red Cross and organization audit processes
• Attend in-service meetings and cross-train to work in other park areas
• Maintain the cleanliness of your area
• Maintain a professional appearance
• Report unsafe situations

What it takes to succeed:

• At least 18 years old
• Ability to work indoors and outdoors, in a variety of weather conditions
• Strong English language communication skills
• Exceptional interpersonal abilities
• A commitment to great customer service
• Ability to lift, carry, push and pull up to 40 lbs.
• Ability to walk and stand extensively
• You must be comfortable with heights
• You must successfully pass the company provided and paid American Red Cross certification trainings to include CPR and AED
• You must be able to work varied schedules, including nights, weekends, and holidays

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.