Ride Operations Supervisor: Lead, Train & Elevate Guest Safety

Owa-Parks-; Foley (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

Owa-Parks- is seeking a Ride Ops Supervisor responsible for scheduling, training, and evaluating ride operators. The role will supervise locations, ensure safety procedures, and manage daily operations to deliver exceptional guest service.

You will train staff, respond to emergencies, monitor attraction readiness, and coordinate with maintenance while enforcing park policies and maintaining shift coverage. A valid driver’s license and 18+ eligibility are required.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Clear professional communication at all times.
• At least two years of supervisory experience in service, hospitality, or retail.
• Ability to work nights, weekends, and holidays; odd hours may be required.
• Must possess a valid state driver’s license.

Responsibilities

• Supervise ride locations and ensure procedures and safety steps are followed.
• Train, schedule, coach, and discipline team members with feedback and documentation.
• Respond to emergencies and assist with calls.
• Monitor ride areas and maintain situational awareness of operations.
• Provide clear safety guidance to guests and associates.
• Complete operational paperwork promptly.
• Notify maintenance of equipment issues for safe operation.
• Enforce park policies and maintain reliability by working assigned shifts.
• Assist with loading, unloading, control panel operation, crowd control, and area cleanliness.
• Ensure highest levels of guest service and safety at all times.
• Coordinate with maintenance to ensure attraction readiness.
• Perform other duties as assigned.

Skills

Supervisory experience

Communication

Flexibility

Education

High school diploma or GED

Job description

Owa-Parks- is seeking a Ride Ops Supervisor responsible for scheduling, training, and evaluating ride operators. The role will supervise locations, ensure safety procedures, and manage daily operations to deliver exceptional guest service.

You will train staff, respond to emergencies, monitor attraction readiness, and coordinate with maintenance while enforcing park policies and maintaining shift coverage. A valid driver’s license and 18+ eligibility are required.