MED RECEPTIONIST FRONT DESK/RHEUMATOLOGY- 3 full & 2 half days

Toledo Clinic; Toledo (OH); On-site; USD 41,000 - 55,000; Full time

Job summary

The Toledo Clinic's Rheumatology Department, Arthritis Associates, is seeking a full-time Front Desk Medical Receptionist. This role handles patient check-in, insurance updates, EMR scanning, copays and balances, and queries, working 3 full days (Mon/Tue/Thu 8:00-4:30) and 2 half days (Wed 8:00-12:30; Fri 7:30-12:00).

You will greet patients, verify insurance, schedule appointments, answer phones, and support office operations under the Practice Manager, requiring excellent communication and

Qualifications

• HS diploma or GED.
• Preferred: receptionist/clerical experience in a medical office.
• Excellent communication, organizational, and customer service skills.

Responsibilities

• Greet patients and Direct visitors.
• Check in patients and collect/verify insurance info.
• Enter updates to EMR and verify insurance electronically.
• Collect co-pays and post to patient accounts.
• Schedule appointments and handle referrals/pre-certifications.
• Answer phones and respond to general inquiries.

Skills

Communication

Organization

Customer service

EMR familiarity

Education

HS diploma or GED

Tools

EMR software

Job description

MED RECEPTIONIST FRONT DESK/RHEUMATOLOGY- 3 full & 2 half days

Full Time Hourly 30-40 Toledo, OH, US

2 days ago Requisition ID: 5042

The Toledo Clinic's Rheumatology Department, Arthritis Associates, is seeking a full-time Front Desk Medical Receptionist. This position will work 3 full days (Mon/Tues/Thurs, 8:00-4:30) and 2 half days (Wed, 8:00-12:30 & Fri, 7:30-12:00).

General Summary

Greets and directs patients & visitors, updates patient demographic insurance information, scans appropriate documents to the EMR, collects copays and outstanding balances and posts patient payments.

Perform various clerical duties to support the operation of the office.

Works under the supervision of the Practice Manager

• Consistently arrives at work on time and adheres to regular work schedule.
• Greets patients as they approach the desk. Checks in patients and notifies appropriate staff of arrival/directs patients accordingly.
• Registers new and existing patients consisting of insurance information, demographic information, physician information, scanning appropriate documents to the EMR, and verifying insurance electronically, etc.
• Requests and verifies patients’ insurance information and enters changes in the computer system.
• Collecting co-pays and patient balances and posting to the patient account.
• Answering general patient questions.
• Taking messages accurately and relaying to appropriate personnel.
• Answering phones - courteously and professionally.
• Scheduling appointments
• Verifying referrals and/or pre-certifications.

Other Essential Duties May Include but Are Not Limited To

• Preparing and/or submitting charge tickets.
• Sorting, filing and scanning patient charts.
• Other duties as assigned.

Knowledge, Skills & Abilities Required

Required:

• Consistently arrives at work in appropriate/professional attire.
• Completes all tasks within established time frame.
• Adheres to all clinic policies and procedures.
• Excellent communication, organizational, and customer service skills.
• Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
• Demonstrates adaptability to expanded roles.
• General knowledge and familiarity with computers.

Education:

• HS diploma or GED.

Preferred:

• Previous receptionist or clerical experience in a medical office, and excellent interpersonal skills.