MEDICAL RECEPTIONIST/REGISTRATION/CHECK OUT - M-F, 8-5

ADP, Inc.; Toledo (OH); On-site; USD 41,000 - 55,000; Full time

Job summary

The Toledo Clinic's Urology Department is seeking a friendly front desk professional to greet patients, handle check-in and registration, and guide patients to exam rooms. This full-time role runs Monday through Friday, 8:00 AM to 5:00 PM, in Toledo, OH.

Responsibilities include answering phones, verifying referrals, updating insurance details, collecting co-pays, and assisting with chart management. Prior medical office experience is preferred; no weekend or holiday hours are required.

Qualifications

• Must have HS diploma or GED.
• Strong communication and organizational abilities.
• Professional phone manner and patient-facing skills.

Responsibilities

• Greet and check in patients; register and check out.
• Answer incoming calls and schedule/verify referrals.
• Update insurance information and collect co-pays.
• Answer patient questions and relay messages.
• Prepare and submit charges; maintain charts and rooms.

Skills

Communication skills

Organizational skills

Phone etiquette

Education

High school diploma or GED

Job description

MEDICAL RECEPTIONIST/REGISTRATION/CHECK OUT - M-F, 8-5

Full Time Hourly 30-40 RoMius, Toledo, OH, US

5 days ago Requisition ID: 5028

The Toledo Clinic's Urology Department is seeking a front desk employee to greet/check in patients, perform registration duties, and check patients out. This position is full-time, Monday-Friday, 8:00-5:00.

The office is located at 3355 Meijer Drive, Toledo OH. Previous experience is a medical office is strongly preferred. Employee benefits are offered and there are no weekends or holidays hours.

General Summary

Perform various clerical duties to support the operation of the office.

Works under the supervision of the Office Manager.

• Consistently arrives at work on time and adheres to regular work schedule.
• Answering phones - courteously and professionally.
• Verifying referrals and/or pre-certifications.
• Updating insurance information.
• Answering general patient questions.
• Taking messages accurately and relaying to appropriate personnel.

Other Essential Duties May Include but Are Not Limited To

• Collecting co-pays.
• Preparing and/or submitting charge tickets.
• Preparing and cleaning exam rooms.
• Sorting, filing and scanning patient charts.
• Other duties as assigned.

Knowledge, Skills & Abilities Required

Required:

• Consistently arrives at work in appropriate/professional attire.
• Completes all tasks within established time frame.
• Adheres to all clinic policies and procedures.
• Excellent communication, phone, and organizational skills.
• Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
• Demonstrates adaptability to expanded roles.

Education:

• HS diploma or GED.

Preferred:

• Previous clerical experience in a medical office.