RGA Associate

Husqvarna; Olathe (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full benefits from day one

PTO after 90 days

401(k) with company match

Parental leave (up to 12 weeks)

Education assistance

Job summary

Husqvarna Construction in Olathe, KS is hiring for a Customer Solutions specialist. You will handle investigations and processing of customer returns and credits, ensuring accurate CRM records and timely follow-ups.

No prior call center experience is required, just reliability and a willingness to learn. You will join a team that values detail, teamwork and clear communication, with competitive pay and full benefits from day one, plus PTO after 90 days.

Qualifications

• High school diploma or GED required.
• Clear communication skills and a helpful attitude.
• Attention to detail and reliability in a fast-paced environment.

Responsibilities

• Investigate and complete customer returns and credit requests.
• Research and follow up on inbound requests from customers.
• Keep detailed records of interactions in CRM.
• Report trends of return goods and credit activity.

Skills

Clear communication

Attention to detail

Teamwork

Typing proficiency

Computer literacy

Education

High school diploma or GED

Tools

CRM system

Job description

Last date to apply:We are continuously accepting applicationsAre you looking for a chance to grow your career with a company that invests in your future? Husqvarna Construction is hiring in our Customer Solutions Team. This is a great opportunity for someone who is reliable, detail-oriented, and enjoys helping people. No previous experience in customer service or call centers is required. We’re looking for positive attitudes and a willingness to learn!This position is responsible for the investigation and completion of customer returns and customer credit requests. This opportunity will be critical in finding solutions for customers.RESPONSIBILITIESAdministrativeResearch and follow up on inbound requests from customers in relation to return goods or credit requestsKeep detailed records of interactions/investigations/CRMReporting out of noticed trends of return goodsWe don’t expect you to know everything on day one. We do expect:A high school diploma or GEDA desire to build a long-term career with a stable, respected companyClear communication skills and a helpful attitudeAttention to detailProficiency typing and using computersThe ability to work well in a team and stay organized in a fast-paced environmentReliability. You show up on time, ready to contributeWhat You’ll GetWe believe in rewarding our employees for their hard work and dedication:Competitive hourly payFull benefits starting on your first day (medical, dental, vision)Paid time off and sick leave after 90 days401(k) with company match and immediate vestingEmployee discounts on Husqvarna productsPaid parental leave (up to 12 weeks)Education assistance to help you grow your careerSupport for first-time homebuyersHusqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas.Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.