Customer Solutions Representative

Husqvarna; Olathe (KS); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Full benefits from day one (medical,牙)

Paid time off & sick leave after 90 d

401(k) with company match

Paid parental leave

Job summary

Husqvarna Construction in Olathe, KS, is hiring a Customer Solutions Representative to be the first voice customers hear. You’ll support with product questions, orders, and shipment updates, learning skills and growing with the company.

No prior customer service experience required; daytime shifts on weekdays, with a supportive team and growth opportunities within Husqvarna Construction.

Qualifications

• A high school diploma or GED is required.
• Clear communication skills and a helpful attitude are essential.
• Attention to detail is important for accuracy.
• Proficiency typing and using computers is expected.

Responsibilities

• Talk to customers and the sales team by phone or email.
• Place and track product orders.
• Provide accurate information about Husqvarna tools and equipment.
• Use systems like email, CRM, SAP/ERP, and Microsoft Office to support your work.
• Learn about products and recommend solutions based on customer needs.

Skills

Communication

Attention to detail

Typing

Computer literacy

Education

High school diploma or GED

Tools

SAP/ERP

Microsoft Office

CRM

Job description

Last date to apply:We are continuously accepting applicationsAre you looking for a chance to grow your career with a company that invests in your future? Husqvarna Construction is hiring Customer Solutions Representatives to join our friendly, supportive team in Olathe, KS. This is a great opportunity for someone who is reliable, detail-oriented, and enjoys helping people. No previous experience in customer service or call centers is required. We’re looking for positive attitudes and a willingness to learn!ShiftOur CSRs enjoy daytime working hours (with 8-hour shifts between 7:00 a.m. and 6:00 p.m.), Monday – Friday.What You’ll DoAs a Customer Solutions Representative, you'll be one of the first voices our customers hear. You’ll support them with product questions, order processing, and shipment updates, all while learning valuable skills and growing within our organization.Your day-to-day might include:Talking to customers and our sales team by phone or emailPlacing and tracking product ordersProviding accurate information about our tools and equipmentUsing systems like email, CRM, SAP/ERP, and Microsoft Office to support your workLearning about products and recommending solutions based on customer needsWhat We’re Looking ForWe don’t expect you to know everything on day one. We do expect:A high school diploma or GEDA desire to build a long-term career with a stable, respected companyClear communication skills and a helpful attitudeAttention to detailProficiency typing and using computersThe ability to work well in a team and stay organized in a fast-paced environmentReliability. You show up on time, ready to contributeWhat You’ll GetWe believe in rewarding our employees for their hard work and dedication:Competitive hourly payFull benefits starting on your first day (medical, dental, vision)Paid time off and sick leave after 90 days401(k) with company match and immediate vestingEmployee discounts on Husqvarna productsPaid parental leave (up to 12 weeks)Education assistance to help you grow your careerSupport for first-time homebuyersHusqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas.Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.