RGA Associate

Husqvarna Group; Olathe (KS); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive hourly pay

Full benefits

Paid time off

401(k) with company match

Employee discounts

Paid parental leave

Education assistance

Support for first-time homebuyers

Job summary

Husqvarna Construction is hiring in their Customer Solutions Team. This role offers a chance to grow your career, requiring no previous experience in customer service or call centers. You’ll be responsible for investigating customer returns and credit requests, providing essential solutions.

The ideal candidate is reliable, detail-oriented, and committed to teamwork in a fast-paced environment. Full benefits start on your first day, alongside competitive pay and further opportunities for career

Qualifications

• Reliable and positive attitude with a willingness to learn.
• Ability to work well in a team and organized in a fast-paced environment.
• Show up on time, ready to contribute.

Responsibilities

• Research and follow up on inbound requests from customers.
• Keep detailed records of interactions and investigations.
• Report trends of return goods.

Skills

Clear communication skills

Attention to detail

Reliability

Proficiency typing

Teamwork

Education

High school diploma or GED

Job description

Last date to apply: We are continuously accepting applications

Last date to apply: We are continuously accepting applications

Are you looking for a chance to grow your career with a company that invests in your future? Husqvarna Construction is hiring in our Customer Solutions Team. This is a great opportunity for someone who is reliable, detail-oriented, and enjoys helping people. No previous experience in customer service or call centers is required. We’re looking for positive attitudes and a willingness to learn!

This position is responsible for the investigation and completion of customer returns and customer credit requests. This opportunity will be critical in finding solutions for customers.

Responsibilities

Administrative

• Research and follow up on inbound requests from customers in relation to return goods or credit requests


• Keep detailed records of interactions/investigations/CRM


• Reporting out of noticed trends of return goods

We don’t expect you to know everything on day one. We do expect:

• A high school diploma or GED


• A desire to build a long-term career with a stable, respected company


• Clear communication skills and a helpful attitude


• Attention to detail


• Proficiency typing and using computers


• The ability to work well in a team and stay organized in a fast-paced environment


• Reliability. You show up on time, ready to contribute

What You’ll Get

We believe in rewarding our employees for their hard work and dedication:

• Competitive hourly pay


• Full benefits starting on your first day (medical, dental, vision)


• Paid time off and sick leave after 90 days


• 401(k) with company match and immediate vesting


• Employee discounts on Husqvarna products


• Paid parental leave (up to 12 weeks)


• Education assistance to help you grow your career


• Support for first-time homebuyers

Husqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas.

Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re‑assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.