Returns & Credit Associate — Entry Level

Husqvarna Canada Corp.; Kansas City (MO); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly pay

Full benefits from day one

401(k) with company match

Paid time off

Education assistance

Parental leave

Job summary

Husqvarna Construction in Olathe, Kansas, is hiring for the Customer Solutions Team. We value reliability, attention to detail and a willingness to learn; no prior customer service or call center experience is required.

You’ll investigate and complete customer returns and credit requests, keep detailed CRM records, and help identify trends. We offer competitive hourly pay, full benefits from day one, paid time off, a 401(k) with company match, and employee discounts on Husqvarna products.

Qualifications

• High school diploma or GED.
• Desire to build a long-term career with a stable company.
• Clear communication skills and a helpful attitude.
• Attention to detail.
• Proficiency typing and using computers.
• The ability to work well in a team and stay organized in a fast-paced environment.
• Reliability and punctuality.

Responsibilities

• Research and follow up on inbound requests from customers in relation to return goods or credit requests
• Keep detailed records of interactions/investigations/CRM
• Reporting out of noticed trends of return goods

Skills

Clear communication skills

Attention to detail

Typing & computer skills

Team player

Reliability

Positive attitude

Willingness to learn

Education

High school diploma or GED

Job description

Husqvarna Construction in Olathe, Kansas, is hiring for the Customer Solutions Team. We value reliability, attention to detail and a willingness to learn; no prior customer service or call center experience is required.

You’ll investigate and complete customer returns and credit requests, keep detailed CRM records, and help identify trends. We offer competitive hourly pay, full benefits from day one, paid time off, a 401(k) with company match, and employee discounts on Husqvarna products.